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Report
Digital transformation of enterprises across vertical sectors is accelerating. During 2024-2030, enterprises will spend 10% of their revenues on digital transformation, and this provides new B2B opportunities to technology suppliers, including operators. The rise of digital industries is not one size fits all though. As sectors have different needs and priorities, getting insights directly from enterprises is key to formulate the right B2B strategies and capitalise on the digital transformation opportunity.
While the transformative socioeconomic impacts of digital technologies are well established, a digital divide persists in Africa, where around two thirds of the population do not currently use mobile internet. Against this backdrop, the GSMA has launched the Digital Africa Index - an interactive web tool to support policymakers and regulators.
MWC Las Vegas 2024 saw three days of meetings, demos, keynotes and engaging content. Beyond the broad enterprise 5G theme, three areas of insight stood out: AI, IoT and non-terrestrial network (NTN) development.
Building on the foundation of the Digital Societies series, this report marks the inaugural edition of the Digital Nations series. It explores the aspiration of governments in Asia Pacific to leverage digital technologies as a means to achieve sustainable, resilient and inclusive economic growth, based on the development of five key components of a digital nation: infrastructure, innovation, data governance, security and people.
This Insight Spotlight is the third part of a series - called 5G Next - to help better understand the promising 5G technology innovations shaping mobile networks. This edition explores the future of antennas and the potential impact of the digitalisation of antennas on operator finances and service quality.
Manufacturing, production and industrial companies are increasingly working with operators to accelerate their digital transformation, including leveraging industry-wide activities that bring the ecosystem together. While using connectivity services is an established practice, a growing number of companies are benefiting from services beyond connectivity offered by operators. This reports looks at current and future developments across multiple areas, leveraging insights from our new global operator survey.
Case Study
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. In this edition, we look at how China Telecom is capitalising on opportunities in both the B2C and B2B segments in gaming.
The shift to mobile is making gaming an area of focus for a growing range of operators. Meanwhile, technologies such as cloud, the metaverse and generative AI are helping to reshape the face of digital gaming. In this report, based on our December 2023 consumer survey, we analyse how consumer gaming behaviour is changing across important areas.
Across Asia Pacific, stakeholders have introduced various measures to improve online safety and build trust. Importantly, the task of maintaining and enhancing trust must be viewed as a shared responsibility between stakeholders, as opposed to the sole responsibility of any single stakeholder. Given the need for open dialogue and cooperation between all parties in the digital ecosystem, this white paper highlights the steps to support existing measures and inspire new ones.
A range of major operators have reshaped their growth strategies targeting transformation from a telco to a digital telco. This report looks at how far major operators have progressed with revenues beyond traditional core telecoms, the operators leading in terms of revenue diversification, and the main trends and drivers of growth by service type.
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. In this edition, we highlight how Veon is aiming to transform into a digital operator, leveraging 4G to provide digital services in adjacent sectors.
The government of Indonesia is keen to build a digital nation, in which digital technologies help to improve the livelihoods of citizens and drive productivity across the economy. This has been highlighted in several digitalisation plans announced in recent years. This report highlights key policies and actions required to realise the Indonesian government's vision.
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. In this edition, we highlight how Turkcell aims to be a leading digital telco offering a range of products and services beyond connectivity.
In this latest research on devices, GSMA Intelligence explores how consumer behaviour is changing across areas such as smartphone replacement rates and brand loyalty. It explores how new technologies such as advanced AI are impacting the future of smartphones, and how the value for consumers lies in the smartphone as a platform for mobile digital services.
To help navigate the year ahead, we are releasing a series of reports that highlight the key trends to watch in 2024 and the implications for ecosystem players. The analysis covers five key areas: 5G and network transformation; spectrum; IoT and the wider enterprise market; the digital consumer; and fixed and pay-TV markets. This Insight Spotlight addresses the digital consumer.
Indonesia is among the largest and fastest-growing digital economies in Asia-Pacific. While the government's digital roadmap for 2021-2024 recognises ICT infrastructure as a key enabler of digital transformation, realising this vision will only be possible if the country's operators have access to the right amount and type of affordable spectrum.
Advanced forms of artificial intelligence such as generative AI are increasingly being used in digital consumer services across a range of verticals to optimise processes and innovate with services. For the end user, the impact is new or improved functionality, a more personalised service experience, better service accessibility and more context-aware services.
This study is the first to establish a causal link between the adoption of digital financial services and long-term economic growth. It shows that mobile money had a positive and significant impact on GDP growth between 2013 and 2022.
This latest report in the Digital Societies series examines the five key components of a digital nation (infrastructure, innovation, data governance, security and people) and maps the aspirations of governments in the region to these components. The report considers the role of emerging technologies, such as AI, blockchain, drones and quantum computing, in building digital nations.
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. In this edition, we explore Sky's approach to digital entertainment.
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