How manufacturing, production and industrial companies work with telcos to accelerate their digital transformation

Manufacturing, production and industrial companies are increasingly working with operators to accelerate their digital transformation, including leveraging industry-wide activities that bring the ecosystem together. While using connectivity services is an established practice, a growing number of companies are benefiting from services beyond connectivity offered by operators. This reports looks at current and future developments across multiple areas, leveraging insights from our new global operator survey.

GSMA Intelligence surveyed operators across more than 50 countries to get relevant insights into how they are supporting the digital transformation of manufacturing, production and industrial sectors, how enterprises can benefit from it and the outlook for growth.

This report allows users to explore how operators are working with enterprise customers from the manufacturing, production and industrial sectors. It covers various focus areas: services provided to enterprise customers and main use cases enabled; enterprise connectivity requirements and benefits of 5G and private networks; main barriers to scaling the use of mobile technology for digital transformation; expectations for future demands and revenue growth, alongside views on competition/partnership dynamics; channels used by enterprises to purchase operator services and to engage with operators; and operator awareness of industry-wide activities related to manufacturing, production and industrial sectors, and importance of such activities to facilitate engagement between operators and enterprises.