Topic - Digital consumer services
The shift to digital services is reshaping how consumers engage with content, payments and entertainment
GSMA Intelligence covers digital consumer behaviour across gaming, OTT platforms, fintech and cloud gaming, including bundling strategies, emerging technologies like generative AI and blockchain, and the ecosystem strategies shaping consumer engagement.
The latest published insights on digital consumer services
Fresh analysis on digital consumer services written by our expert team of analysts, drawing insights from our data platform, surveys and conversations with the operators driving it.
Explore the data platform behind all of our insights
Everything we publish is grounded in evidence, not opinion. Our research is powered by GSMA Intelligence's own data platform and original industry surveys, so every insight traces back to a real number.
Cellular Connections
Operator-level connections by tariff, generation and technology — including 5G, IoT and LPWA. Market shares and penetration.
Financial
ARPU, revenue, CapEx, OpEx and EBITDA at operator level. Comparable data across markets and operator groups.
Spectrum
Assignments across 200+ countries from 1980 to present. Licence durations, auctions and obligations. Updated weekly.
IoT and Enterprise
Cellular and non-cellular connections, revenues by application and vertical. Annual data from 2010 to 2030.
Subscribers and devices
Unique subscribers, internet and smartphone users. Smartphones, feature phones and data-only devices.
Economic
GDP, GNI, inflation, unemployment and exchange rates — the macro context behind every market analysis.
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All topics
Our insights are categorised by topic to help you easily find the information you need—explore all available topics below to discover more.
Artificial intelligence (AI)
Climate, ESG and sustainability
Devices
Digital and economic inclusion
Digital consumer services
Digital industries
eSIM
Fixed broadband and fixed wireless access (FWA)
Internet of things (IoT)
Mobile networks and connectivity
Pay TV
Private networks
Public policy and regulation
Satellite and non-terrestrial networks (NTN)
Security
Spectrum
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