From telco to digital telco: navigating trends and drivers shaping revenue growth beyond connectivity
Access this insight with a Premium plan. Contact our sales team to get started.
Or
Operator revenue growth and innovation strategies continue to evolve as the industry seeks to capture new B2C and B2B opportunities in the digital era. A range of major operators have reshaped their growth strategies targeting transformation from a telco to a digital telco. This involves providing a growing and diverse range of B2B and B2C digital services. If taken individually, such services generate far lower revenues than connectivity. However, the total across all services is material. Enhanced, high-speed fixed/mobile connectivity is often a key enabler of progress for services beyond connectivity.
There is often scepticism around operator success beyond traditional core telecoms services, but GSMA Intelligence research (based on rigorous analysis of the financial results of major operator groups) shows operators continue to make progress, with services beyond traditional core telecoms now a key component of their revenue growth stories. The average contribution to total revenues of services beyond traditional core telecoms reached 26% in 2022 for the 16 operators analysed, up from 18% in 2017.
This report looks at how far major operators have progressed with revenues beyond traditional core telecoms, the operators leading in terms of revenue diversification and growth beyond connectivity, and the main trends and drivers of growth by service type.
Report details
From telco to digital telco: navigating trends and drivers shaping revenue growth beyond connectivity
More info
This report is one of more than 140 published annually as part of the GSMA Intelligence data and research subscription, which is designed for organisations that require regular access to our insights. Contact our sales team for details.
Contact usReport details
From telco to digital telco: navigating trends and drivers shaping revenue growth beyond connectivity
More info
This report is one of more than 140 published annually as part of the GSMA Intelligence data and research subscription, which is designed for organisations that require regular access to our insights. Contact our sales team for details.
Contact usRelated research
Telefónica Spain: Advancing digital home strategy through digital gaming
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition looks at how gaming is part of Telefónica’s Digital Home strategy, combining connectivity with entertainment and other digital services to deepen customer relationships.
Deutsche Telekom: Using digital gaming to showcase 5G differentiation and spur B2C growth
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition considers how Deutsche Telekom is using digital gaming to make the value of its 5G network tangible to consumers.
China Mobile: Offering first-party gaming with an eye on B2C revenue growth and 5G monetisation
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition examines how gaming supports China Mobile's strategy to expand digital services and revenue beyond connectivity.
Authors
How to access this report
Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.
Enquire about subscriptionContact our research team
Get in touch with us to find out more about our research topics and analysis.
Contact our research teamMedia
To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.
Learn more- 200 reports a year
- 50 million data points
- Over 350 metrics
How can we support you?
Get in touch
Contact the GSMA Intelligence support team for help with your account, subscriptions, or access to reports and insights.
Newsletter
Subscribe to the GSMA Intelligence newsletter for the latest industry news and insights, delivered to your inbox.