GSMA Intelligence has identified five AI use cases for fixed broadband operators that aim to enhance customer experience while reducing costs: AI for network optimisation, AI for fibre rollout, AI integrated into CPE, AI for sales and marketing, and AI for customer service.

Digital transformation of vertical sectors is accelerating, with IoT being an important driver and enabler. GSMA Intelligence surveyed nearly 4,200 enterprises across 21 countries and 10 vertical sectors to gain relevant insights into their digital transformation across a range of technologies. This report analyses the key findings and implications for IoT and eSIM.

The ESG Metrics for Mobile Benchmarking 2024 report provides a comprehensive analysis of how mobile operators worldwide are adopting and disclosing ESG metrics to drive sustainability and business value.

Direct to cell continues to be the main attraction for operators due to the monetisation opportunities from an extended coverage footprint. IoT is an interesting storyline in 2025 given that the latest standards (Release 19) incorporate new functionality for non-terrestrial network services geared at IoT applications such as sensors, telematics and energy monitoring.

The rapid expansion of digital technologies, and mobile connectivity in particular, has profoundly impacted scam techniques and their reach. All individuals with a mobile subscription – approximately 5.8 billion people – are potential targets for scams. Rises in the volume, frequency, sophistication and success rate of scams in recent years are having a significant financial impact on victims and the global economy.

Pay-TV markets are seeing an unprecedented evolution, driven by technology investments, shifting consumer behaviour and competition (including from OTT players). This quarterly series outlines the latest market developments and the key trends to watch, charting the period to 2030. The report also provides comprehensive cross-country comparisons at your fingertips, allowing you to identify which markets or technologies will grow the most or how OTT competition will impact the adoption of traditional pay TV.

Fixed markets continue to evolve around the world, with technology investments, competition, M&A and shifting consumer behaviour being major drivers. This quarterly series outlines the latest market developments and the key trends to watch, charting the period to 2030. The report also provides comprehensive cross-country comparisons at your fingertips, allowing you to identify which markets or technologies will grow the most.

GSMA Intelligence's Chart of the Month is a visual way of telling an important story in the mobile and broader tech ecosystem. From the shape and size of markets to trends in consumer behaviour, we aim to provide food for thought through informative visuals designed to bring colour and clarity to complex issues facing the industry. This edition looks at which topics telecoms operators focused on at MWC Barcelona 2025.

This report examines operators’ engagement at MWC Barcelona 2025, highlighting their announcements, innovations, strategy updates and messaging, in addition to examining implications for telecoms ecosystem players. We show our findings for 18 major operators across 12 areas of focus, including AI, 5G, B2B and B2C, cloud/edge and emerging tech such as APIs and non-terrestrial networks.

For several years, edge compute has been a key part of the 5G value proposition for telecoms operators selling into industries – even before AI. However, AI adds a new dimension to the value of edge through distributed inference.

GSMA Intelligence outlines five areas of focus to be considered in developing a successful consumer genAI strategy.

This quarterly series leverages the GSMA Intelligence Spectrum Navigator tool to identify key trends and insights. The report outlines the latest important developments in the spectrum world and the key trends to watch going forward.

MWC Barcelona 2025 attracted over 2,900 exhibitors, including telecoms operators, vendors and firms from across the broader technology ecosystem. This report examines the key announcements and innovations that took centre stage, what came as a surprise and what it all means for telecoms and the wider TMT industry.