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Report
GSMA Intelligence's Chart of the Month is a visual way of telling an important story in the mobile and broader tech ecosystem. From the shape and size of markets to trends in consumer behaviour, we aim to provide food for thought through informative visuals designed to bring colour and clarity to complex issues facing the industry. In this edition, we look eSIM's progress in the last five years.
Dashboard
This dashboard, based on our December 2023 consumer survey across seven of the world's largest mobile markets, provides all the relevant data related to eSIM consumer behaviour in a consistent and structured way, a valuable asset for companies looking to formulate or adjust their commercial eSIM strategies and plans.
The global market for pre-owned, refurbished mobiles is growing significantly. The latest GSMA Intelligence consumer survey asked users about their intentions, including whether they would consider purchasing refurbished smartphones, the reasons for doing so, and their expectations for price discounts. The survey findings have important implications for operators, smartphone OEMs and other ecosystem players.
GSMA Intelligence's Chart of the Month is a visual way of telling an important story in the mobile and broader tech ecosystem. This edition explores the levels of awareness and usage of generative AI, including reasons for dissatisfaction with the technology.
Case Study
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. In this edition, we analyse how AT&T is utilising generative AI, including an initial target of cost and operational efficiencies.
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. In this edition, we look at how Vodafone is utilising generative AI to support its business activities and customers.
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. In this edition, we examine SK Telecom's AI pyramid strategy.
GSMA Intelligence recently reviewed its forecasts for global IoT connections. As part of that, the forecasts were revised for the smart home segment to reflect new trends and innovations accelerating the adoption of smart home devices.
Generative AI (genAI) was the defining tech theme for 2023 and this trend looks set to continue in 2024, based on the promise of genAI's transformative potential across all sectors of the economy. Early genAI applications span both the consumer and enterprise markets, across all components of the value chain, from networks and platforms to hardware and content and services. We cover this spectrum of applications in-depth in this report.
This dynamic dashboard provides relevant data related to eSIM in the consumer market across three main areas: consumer behaviour for eSIM, based on our global consumer survey; availability of eSIM devices and services; and the adoption forecast for eSIM in the smartphone market, with global and regional figures.
This report examines the state of eSIM in the consumer market including the latest trends on eSIM device and service commercialisation. It also provides insights into the consumer behaviour for eSIM while offering three scenarios for eSIM adoption through to 2030.
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. In this edition, we highlight how Orange Group sees its Re initiative as an important measure in helping bolster its sustainability credentials.
This report examines the findings from a GSMA Intelligence survey of eSIM vendors on their views and expectations on the future of eSIM in smartphones. This includes the transition to eSIM-only smartphones, the challenges currently hindering consumer adoption of eSIM in the smartphone market and the factors that have the greatest potential to stimulate OEMs to fully embrace eSIM at scale. The report also looks at timelines for greater availability of eSIM technology beyond flagship smartphones, and the timelines for the commercial launch of integrated eUICC.
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. In this edition, we explore China Mobile's 5G-driven ARPU growth.
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. In this edition, we take a look at Elisa's mobile ARPU growth, based on 5G plans differentiated by speeds.
As 5G adoption grows to more than 1.5 billion connections by the end of this year, the 5G monetisation imperative will escalate. To that end, it is important to understand 5G consumer behaviour and how it has changed as 5G adoption has moved beyond the early adopters. This dashboard, based on a consumer survey across eight of the world's largest telecoms markets, provides all the relevant data related to 5G consumer behaviour, in a consistent and structured way - a valuable asset for companies looking to formulate or adjust their commercial strategies and plans for consumer 5G.
To understand 5G consumer behaviour and how this has changed as 5G adoption has moved beyond the early adopters, this report draws upon our latest annual consumer survey. Based on our survey insights we answer 10 important questions on 5G, in addition to modelling the impact of 5G on mobile ARPU and presenting several operator case studies from around the globe focused on this aspect.
This report explores the insights from our latest consumer survey across various areas, including the outlook for smartphone replacement, consumers' preferred smartphone purchasing criteria, smartphone brand loyalty and preferred smartphone sales channels.
GSMA Intelligence's Chart of the Month is a visual way of telling an important story in the mobile and broader tech ecosystem. From the shape and size of markets to trends in consumer behaviour, we aim to provide food for thought through informative visuals designed to bring colour and clarity to complex issues facing the industry. In this edition, we take a look at how much more consumers are will to pay for a 5G subscription.
As eSIM service for smartphones is now commercially available in around half the world's countries and consumer awareness of eSIM continues to grow, now is a good time to reflect on eSIM progress and what to expect ahead.
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