Generative AI makes progress but challenges remain in reliability and information provision

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GSMA Intelligence's Chart of the Month is a visual way of telling an important story in the mobile and broader tech ecosystem. From the shape and size of markets to trends in consumer behaviour, we aim to provide food for thought through informative visuals designed to bring colour and clarity to complex issues facing the industry. This edition explores the levels of awareness and usage of generative AI, including reasons for dissatisfaction with the technology.
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