Generative AI makes progress but challenges remain in reliability and information provision

Enterprises will spend 10% of their revenues on digital transformation through to 2032, which brings new B2B opportunities for technology suppliers, including operators. This report analyses the key findings and implications from a GSMA Intelligence survey, which surveyed 6,342 enterprises across 50 countries and 10 vertical sectors worldwide to gain insight into their digital transformation.

GSMA Intelligence surveyed 6,342 enterprises across 50 countries and 10 vertical sectors worldwide to gain insight into their digital transformation. This dashboard provides full survey data in a consistent and structured way – a valuable asset for technology suppliers looking to focus on specific vertical sectors, countries or customer size and for end users of digital transformation technologies, who can assess how they compare with their peers across multiple areas.

As operators pursue new growth opportunities in the digital era in both the consumer and enterprise markets, assessing innovation and achievement is more important than ever. This case study highlights how LG Uplus is positioning its ixi-O genAI offering as the consumer aspect of a broader push to build AI around people rather than technology.