Mobile operators: the digital transformation opportunity

Mobile operators across the world face the twin challenges of slowing growth and ongoing disruption of core services by new internet players, even as the broader mobile ecosystem continues to see significant revenue growth. This report highlights the opportunity for operators to undertake digital transformation to benefit from these opportunities and gain a share of the incremental revenues, by developing new business models and skills to compete effectively.

The report has been produced through collaboration between GSMA Intelligence and the China Academy of Information and Communications Technology (CAICT). It examines examples of operator strategies and initiatives from across the world, with CAICT providing an overview of the Chinese market opportunity and specific examples of initiatives from Chinese operators.