Consumers in Focus: 5G User Behaviour Survey Dashboard 2025

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This dashboard, based on our August 2024 consumer survey, provides all the relevant data related to 5G user behaviour in a consistent and structured way – a valuable asset for companies looking to formulate or adjust their consumer commercial strategies and plans.
The dashboard provides consumer survey data for 2020, 2021, 2022, 2023 and 2024 (drawn from the respective consumer surveys). Filters allow comparison of data for individual countries and for specific consumer segments. This consumer survey covered 12,000 consumers across 12 major countries.
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The mobile churn challenge: where loyalty is lowest and four recommendations for operators
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This quarterly review of global 5G developments provides a concise, tracker-style deliverable, presenting key metrics and forecasts. GSMA Intelligence has aggregated the latest data on 5G connections and adoption, as well as information on network trials/launches and spectrum assignments.
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