Staying safe: operators see strong demand for security as enterprises navigate pandemic
Access this insight with a Premium plan. Contact our sales team to get started.
At the beginning of the pandemic, we surveyed 100 operators worldwide to understand their expectations around the impact of Covid-19 on demand from enterprises. With working from home taking off, operators anticipated that cloud infrastructure and solutions would see the strongest growth in demand, with secure and resilient connectivity a top priority.
More than a year on, we have again surveyed operators to see which services experienced the strongest growth in demand from enterprises due to Covid-19. While 2020 firmly put cloud computing on the roadmap for enterprises, security was the area of biggest growth in this latest survey. We examine the implications of this security priority for operators' plans and portfolios.
Report details
Staying safe: operators see strong demand for security as enterprises navigate pandemic
Report details
Staying safe: operators see strong demand for security as enterprises navigate pandemic
Related research
Industry Checkpoint: digital industries, Q2 2026
This edition of the Industry Checkpoint series focuses on digital industries, highlighting how the market has changed in the last six months and its implications. The report considers four major developments: major European operators intensifying their activity in sovereign digital services; product launches from chip vendors for AI data centres; how the mobile ecosystem is tapping into the growing physical AI market; and network API launches in the broader fintech space.
Operators’ enterprise strategies and plans: survey insights reveal the shifting trends in 2026 and beyond
This report summarises the key findings from the December 2025 GSMA Intelligence Operators in Focus: Enterprise Opportunity Survey, which surveyed 100 global operators on their enterprise strategies, plans and emerging opportunities. Key topics include operators’ strategic priorities, partnerships, acquisitions and investment in enterprise 5G offerings such as private 5G, IoT, cloud, edge computing and network slicing.
Operators in Focus: Enterprise Opportunity Survey Dashboard 2026
This dashboard presents the latest findings of the GSMA Intelligence Operators in Focus: Enterprise Opportunity Survey. The survey asked 100 operators globally about their enterprise strategies, including how they are carrying out their plans and how they assess emerging opportunities.
Authors
How to access this report
Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.
Enquire about subscriptionContact our research team
Get in touch with us to find out more about our research topics and analysis.
Contact our research teamMedia
To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.
Learn more- 200 reports a year
- 50 million data points
- Over 350 metrics
How can we support you?
Get in touch
Contact the GSMA Intelligence support team for help with your account, subscriptions, or access to reports and insights.
Newsletter
Subscribe to the GSMA Intelligence newsletter for the latest industry news and insights, delivered to your inbox.