Staying safe: operators see strong demand for security as enterprises navigate pandemic

Premium
Staying safe: operators see strong demand for security as enterprises navigate pandemic
This insight is locked

Access this insight with a Premium plan. Contact our sales team to get started.

At the beginning of the pandemic, we surveyed 100 operators worldwide to understand their expectations around the impact of Covid-19 on demand from enterprises. With working from home taking off, operators anticipated that cloud infrastructure and solutions would see the strongest growth in demand, with secure and resilient connectivity a top priority.

More than a year on, we have again surveyed operators to see which services experienced the strongest growth in demand from enterprises due to Covid-19. While 2020 firmly put cloud computing on the roadmap for enterprises, security was the area of biggest growth in this latest survey. We examine the implications of this security priority for operators' plans and portfolios.

Report details

Staying safe: operators see strong demand for security as enterprises navigate pandemic
Pages
2
Released
MAY 2021

Related research

Telcos and the AI token economy: China sets the pace

Standard
Topics
Artificial intelligence (AI)
Digital consumer services
Digital industries

Last month, China’s three major telecoms operators became the first to launch token-based AI plans, packaging AI usage in a way that resembles traditional mobile data bundles, signalling a broader push by operators to commercialise AI, cloud and compute capabilities. This reflects growing interest among operators in monetising AI by moving beyond internal AI efficiencies and towards commercial AI opportunities. The logic is simple – tap the surging interest in AI and put a meter on it – but the concept goes beyond just offering tokens for cash.

This insight is locked

Operators beyond connectivity: tracking progress, leaders and services driving revenue growth

Premium
Topics
Digital industries
Internet of things (IoT)
Digital consumer services

From a financial perspective, services beyond traditional core telecoms are now a key component of telco revenue growth. This report looks at how far major operators have progressed with revenues beyond traditional core telecoms, the operators leading in terms of revenue diversification and growth beyond connectivity, and the main trends and drivers of growth.

This insight is locked

Industry Checkpoint: digital industries, Q2 2026

Premium
Topic
Digital industries

This edition of the Industry Checkpoint series focuses on digital industries, highlighting how the market has changed in the last six months and its implications. The report considers four major developments: major European operators intensifying their activity in sovereign digital services; product launches from chip vendors for AI data centres; how the mobile ecosystem is tapping into the growing physical AI market; and network API launches in the broader fintech space.

This insight is locked

Authors

How to access this report

Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.

Enquire about subscription

Contact our research team

Get in touch with us to find out more about our research topics and analysis.

Contact our research team

Media

To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.

Learn more
Full access
Get full access to our research now, get in touch with us to find out more about our research topics and analysis
  • 200 reports a year
  • 50 million data points
  • Over 350 metrics

How can we support you?

Get in touch

Contact the GSMA Intelligence support team for help with your account, subscriptions, or access to reports and insights.

Newsletter

Subscribe to the GSMA Intelligence newsletter for the latest industry news and insights, delivered to your inbox.

Staying safe: operators see strong demand for security as enterprises navigate pandemic | GSMA Intelligence