Service performance visibility: gaining holistic insights from diverse network architectures

Since the start of the year, we have explored the connection between 5G, new enterprise services and network/service visibility. Our most recent analysis looked at operator thinking about enterprise SLAs in a 5G era. Operators understand that 5G (standalone, in particular) will be critical for meeting enterprise performance requirements and for proving their value over other connectivity providers. Whether this means SLAs will evolve is unclear; only half of the operators we surveyed expect the SLAs they offer to change as a result of selling 5G based on advanced capabilities. Where operators were in agreement, however, was on the importance of edge computing and cloud services as part of enterprise 5G. Yet, these new capabilities come with their own challenges in terms of network and service visibility.