Consumers in Focus: Pay-TV and Video Services Survey Dashboard 2023
This report is available to those subscribed to the Fixed, TV and Convergence module.
Against a backdrop of growing competition in pay-TV markets, understanding the evolution of consumer behaviour is key for companies looking to formulate or adjust their commercial strategies and plans for video services. This dashboard, based on a consumer survey across eight of the world’s largest pay-TV markets in the world (China, France, Germany, Italy, Japan, South Korea, the UK and the US), provides data for consumer video services behaviour, presented in a structured, easy-to-use format.
The dashboard provides data for 2020, 2021 and 2022 (drawn from the respective consumer surveys). Filters allow comparison of data for individual countries and for specific consumer segments (e.g. age, spend on mobile services, mobile network used, frequency of engagement in video services). The dashboard covers a range of topics, including importance of factors when choosing a pay-TV service, reasons for stopping traditional pay-TV subscriptions, most popular online TV subscription services, consumer engagement with digital entertainment on smartphones, frequency of use of mobile data versus Wi-Fi when watching online TV or video on smartphones.
Related research
Pay-TV Markets, Q2 2025: developments and outlook
Pay-TV markets are seeing an unprecedented evolution, driven by technology investments, shifting consumer behaviour and competition (including from OTT players). This quarterly series outlines the latest market developments and the key trends to watch, charting the period to 2030. The report also provides comprehensive cross-country comparisons at your fingertips, allowing you to identify which markets or technologies will grow the most or how OTT competition will impact the adoption of traditional pay TV.
IBC 2025: AI dominated the scene but it was not the only area of innovation and developments
The 2025 edition of IBC, one of the largest annual gatherings of the media and entertainment industry, had nearly 44,000 attendees from over 170 countries, with 1,300 exhibitors showcasing innovations and cutting-edge technology. AI was the dominant theme at the show, with a focus on generative AI and agentic AI. But there were also key developments in free-to-air TV and an uptick among vendors looking to increase interactivity to generate customer stickiness.
Industry Checkpoint: pay TV, Q3 2025
This edition of the Industry Checkpoint series focuses on pay TV, including traditional pay TV and OTT video services, highlighting how the market has changed in the last six months and its implications. The report considers four major developments: acceleration of pay-DTT service closures; US cable operators intensifying their efforts to combat cord-cutting; growing interest from pay-TV operators in FAST-related partnerships; and leading OTT video streaming providers increasing their push on immersive video experiences.
Authors
How to access this report
Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.
Enquire about subscriptionContact our research team
Get in touch with us to find out more about our research topics and analysis.
Contact our research teamMedia
To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.
Learn moreRelated research
Pay-TV Markets, Q2 2025: developments and outlook
Pay-TV markets are seeing an unprecedented evolution, driven by technology investments, shifting consumer behaviour and competition (including from OTT players). This quarterly series outlines the latest market developments and the key trends to watch, charting the period to 2030. The report also provides comprehensive cross-country comparisons at your fingertips, allowing you to identify which markets or technologies will grow the most or how OTT competition will impact the adoption of traditional pay TV.
IBC 2025: AI dominated the scene but it was not the only area of innovation and developments
The 2025 edition of IBC, one of the largest annual gatherings of the media and entertainment industry, had nearly 44,000 attendees from over 170 countries, with 1,300 exhibitors showcasing innovations and cutting-edge technology. AI was the dominant theme at the show, with a focus on generative AI and agentic AI. But there were also key developments in free-to-air TV and an uptick among vendors looking to increase interactivity to generate customer stickiness.
Industry Checkpoint: pay TV, Q3 2025
This edition of the Industry Checkpoint series focuses on pay TV, including traditional pay TV and OTT video services, highlighting how the market has changed in the last six months and its implications. The report considers four major developments: acceleration of pay-DTT service closures; US cable operators intensifying their efforts to combat cord-cutting; growing interest from pay-TV operators in FAST-related partnerships; and leading OTT video streaming providers increasing their push on immersive video experiences.
- 200 reports a year
- 50 million data points
- Over 350 metrics