ARPU patterns as market penetration rises

Please sign in or register for a free public account to access this report.
Following some of our recent work on real ARPU, we look here at how ARPU changes with market penetration in the more mature markets to explore where the phenomenon of multiple connections per user takes effect. In many markets where pre-paid is significant, it appears that the market enters a phase of fairly stable ARPU when it reaches about 50% penetration, followed by a phase of falling ARPU at higher penetration levels as multiple connections become more of a feature of the market. However, multiple connections is only one factor affecting ARPU - in the last five years many of these markets have also been affected by reductions in termination rates and the arrival of MVNOs.
Related research
The Mobile Economy Latin America 2025
Operators across Latin America are making steady progress on their 5G journey, with adoption forecast to reach more than 50% by 2030. This latest edition of The Mobile Economy Latin America provides an update on key mobile market data and the impact of mobile on the economy across the region.
Mobile Data Deck, Q1 2025
The GSMA Intelligence Mobile Data Deck offers a fast track to all the essential data you need to know, with key mobile metrics in one easy-to-use deck of charts. The forecasts to 2030 include connections by region and technology generation, smartphone connections and adoption, and mobile operator revenue.
The Mobile Economy Eurasia 2025
Governments in Eurasia are increasingly using mobile connectivity as a platform to transform their countries into modern digital economies. This shift is driven by the recognition that robust digital infrastructure, particularly mobile networks, improves public services and unlocks economic growth. Across the region, mobile connectivity is enabling citizens to engage with e-government systems and access education, healthcare and emergency services, even from remote and mountainous regions.
Authors
How to access this report
Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.
Enquire about subscriptionContact our research team
Get in touch with us to find out more about our research topics and analysis.
Contact our research teamMedia
To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.
Learn moreRelated research
The Mobile Economy Latin America 2025
Operators across Latin America are making steady progress on their 5G journey, with adoption forecast to reach more than 50% by 2030. This latest edition of The Mobile Economy Latin America provides an update on key mobile market data and the impact of mobile on the economy across the region.
Mobile Data Deck, Q1 2025
The GSMA Intelligence Mobile Data Deck offers a fast track to all the essential data you need to know, with key mobile metrics in one easy-to-use deck of charts. The forecasts to 2030 include connections by region and technology generation, smartphone connections and adoption, and mobile operator revenue.
The Mobile Economy Eurasia 2025
Governments in Eurasia are increasingly using mobile connectivity as a platform to transform their countries into modern digital economies. This shift is driven by the recognition that robust digital infrastructure, particularly mobile networks, improves public services and unlocks economic growth. Across the region, mobile connectivity is enabling citizens to engage with e-government systems and access education, healthcare and emergency services, even from remote and mountainous regions.
- 200 reports a year
- 50 million data points
- Over 350 metrics