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At GSMA Intelligence, our research focus is evolving constantly, adding new insights as new technologies and trends reshape the industry. Annually, GSMA Intelligence publishes more than 200 reports and exclusive analysis, adding greater insight into our data and supporting our customers in making stronger business choices. GSMA Intelligence subscribers have the added benefit of exclusive access to our original research series.

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    Digital industries

Services beyond connectivity generate 2 pp of additional revenue growth for major operators

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Topics
Digital industries
Internet of things (IoT)
Digital consumer services

This edition of GSMA Intelligence's Chart of the Month looks at major operators' progress with revenues beyond traditional core telecoms. The GSMA Intelligence Chart of the Month is a visual way of telling an important story in the mobile and broader tech ecosystem. From the shape and size of markets to trends in consumer behaviour, we aim to provide food for thought through informative visuals designed to bring colour and clarity to complex issues facing the industry.

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Telcos and the AI token economy: China sets the pace

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Topics
Artificial intelligence (AI)
Digital consumer services
Digital industries

Last month, China’s three major telecoms operators became the first to launch token-based AI plans, packaging AI usage in a way that resembles traditional mobile data bundles, signalling a broader push by operators to commercialise AI, cloud and compute capabilities. This reflects growing interest among operators in monetising AI by moving beyond internal AI efficiencies and towards commercial AI opportunities. The logic is simple – tap the surging interest in AI and put a meter on it – but the concept goes beyond just offering tokens for cash.

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Operators beyond connectivity: tracking progress, leaders and services driving revenue growth

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Topics
Digital industries
Internet of things (IoT)
Digital consumer services

From a financial perspective, services beyond traditional core telecoms are now a key component of telco revenue growth. This report looks at how far major operators have progressed with revenues beyond traditional core telecoms, the operators leading in terms of revenue diversification and growth beyond connectivity, and the main trends and drivers of growth.

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Industry Checkpoint: digital industries, Q2 2026

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Topic
Digital industries

This edition of the Industry Checkpoint series focuses on digital industries, highlighting how the market has changed in the last six months and its implications. The report considers four major developments: major European operators intensifying their activity in sovereign digital services; product launches from chip vendors for AI data centres; how the mobile ecosystem is tapping into the growing physical AI market; and network API launches in the broader fintech space.

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Operators’ enterprise strategies and plans: survey insights reveal the shifting trends in 2026 and beyond

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Topics
Digital industries
Private networks
Internet of things (IoT)

This report summarises the key findings from the December 2025 GSMA Intelligence Operators in Focus: Enterprise Opportunity Survey, which surveyed 100 global operators on their enterprise strategies, plans and emerging opportunities. Key topics include operators’ strategic priorities, partnerships, acquisitions and investment in enterprise 5G offerings such as private 5G, IoT, cloud, edge computing and network slicing.

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Operators in Focus: Enterprise Opportunity Survey Dashboard 2026

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Topics
Digital industries
Private networks
Internet of things (IoT)

This dashboard presents the latest findings of the GSMA Intelligence Operators in Focus: Enterprise Opportunity Survey. The survey asked 100 operators globally about their enterprise strategies, including how they are carrying out their plans and how they assess emerging opportunities.

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AI for digital industries: what shapes enterprise priorities, expectations and investment plans

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Topics
Artificial intelligence (AI)
Digital industries

Digital transformation of enterprises is accelerating across all vertical sectors, with AI being an important driver and enabler and a top area of investment. GSMA Intelligence surveyed 5,320 enterprises across 32 countries and 10 vertical sectors to gain relevant insights into their digital transformation across a range of technologies. This report analyses the key findings and implications for AI.

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IoT for digital industries: what shapes enterprise priorities, expectations and investment plans

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Topics
Internet of things (IoT)
Digital industries

Digital transformation of enterprises is accelerating across all vertical sectors, with IoT being an important driver and enabler. GSMA Intelligence surveyed 5,320 enterprises across 32 countries and 10 vertical sectors to gain relevant insights into their digital transformation across a range of technologies. This report analyses the key findings and implications for IoT.

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Network API demand index: a vertical-sector view

Topics
Digital industries
Mobile networks and connectivity

Monetisation is the key objective in 2026 for telcos on APIs (as with other business lines) and their distribution partners, with the implications for go-to-market strategies being different depending on the API and buyer. It is important to quantify the commercial potential and buying likelihood of APIs across different sectors of the economy to accurately orient supply. To that end, GSMA Intelligence has developed the Open Gateway Demand Index, which aggregates a range of metrics to help understand where demand lies and the commercial opportunity for network APIs in each sector.

The State of 5G 2026

Topics
5G
Mobile networks and connectivity
Digital industries

This report analyses the state of 5G, seven years after its commercial launch, using GSMA Intelligence’s 5G Connectivity Index to benchmark 46 markets across 5G infrastructure and services. It shows broad convergence across the foundation components (coverage, affordability, adoption), but reveals a widening gap on advanced capabilities, including 5G standalone (SA), 5G‑Advanced, uplink performance, fixed wireless access (FWA), IoT and RedCap.

From connectivity provider to growth partner

Topic
Digital industries

Small and medium-sized enterprises (SMEs) are digitising rapidly, but telcos seize only a fraction of the opportunity due to gaps between SME expectations and current offerings. To unlock growth, telcos must simplify integration, make reliability visible, and shift from offering security tools to managed protection, delivering integrated, outcome-oriented solutions.

5G in Malaysia: driving a fast-growing tech economy

Topics
5G
Digital industries

Malaysia is emerging as one of Southeast Asia’s most strategically important digital economies, underpinned by strong government support, rising enterprise technology investment and one of the region’s most advanced 5G rollouts. 5G adoption in Malaysia now at around 50% of the mobile customer base, meaning the country has the infrastructure underpinning to drive enterprise transformation.

Taiwan Mobile: Structuring a comprehensive telco financial services offering with digital-native partners

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Topic
Digital industries

Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition explores how Taiwan Mobile is expanding telco financial services as part of its 'Telco+Tech' upgrade strategy.

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Singtel: Advancing enterprise security through a hybrid quantum-safe network managed service

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Topic
Digital industries

Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition looks at Singtel's managed security service for enterprises to help protect them against emerging quantum threats.

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KDDI: Expanding platform solutions for businesses in the AI era by leveraging core telco and digital assets

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Topic
Digital industries

Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition analyses KDDI's enterprise portfolio strategy, including the expansion of its business platform for AI.

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GSMA Open Gateway: State of the Market, H2 2025

Topics
Mobile networks and connectivity
Digital industries

In the latest edition of the GSMA Open Gateway research series, key developments for H2 2025 include the segmentation of industry demand, and the continued deployment of APIs in categories other than fraud and security. The report provides an update on the state of the market, recent developments and examples of GSMA Open Gateway in action. 

Digital transformation of vertical sectors: the new wave of B2B opportunities revealed by the 2025 global enterprise survey

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Topic
Digital industries

During June–August 2025, GSMA Intelligence surveyed 5,320 enterprises on their digital transformation, focusing on objectives, investments, challenges, supplier decisions and enabling technology such as 5G, private networks, AI, IoT, cloud, edge, cybersecurity, network APIs and 6G. This report analyses the key findings and implications. The accompanying dashboard provides full survey data.

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Enterprise in Focus: Global Digital Transformation Survey Dashboard 2025

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Topic
Digital industries

GSMA Intelligence surveyed 5,320 enterprises across 32 countries and 10 vertical sectors to gain relevant insights into their digital transformation. This dashboard provides full survey data in a consistent and structured way – a valuable asset for technology suppliers looking to focus on specific vertical sectors, countries or customer size and for end users of digital transformation technologies, who can assess how they compare with their peers across multiple areas.

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Accelerating digital industries in the GCC and wider MENA region: trends shaping the B2B opportunity

Topics
Digital industries
Internet of things (IoT)

GSMA Intelligence surveyed more than 850 enterprises across 10 vertical sectors in eight MENA countries to gain insight into their digital transformation. This report highlights the key findings. As digital industries continue to evolve, the report identifies three B2B opportunities for operators.

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