The opportunity for operators in B2B technology services

Please sign in or register for a free public account to access this report.
Sizing prospects for growth in financial services, manufacturing, automotive and aviation
With slow ARPU growth in the connectivity business, revenue diversification remains an imperative for operators. As demand expands for solutions across a range of technology areas (cloud, edge, IoT, security), the B2B segment offers significant growth opportunities.
This latest research from GSMA Intelligence highlights an addressable market of more than $400 billion for operators looking to grow revenues in the B2B space. This equates to approximately 35% of the existing mobile operator revenue base worldwide.
The report focuses on four key verticals: financial services, manufacturing, automotive and aviation. In 2023, these sectors presented significant addressable opportunities for operators. However, to meet the demands of the market, operators face significant competition not only from their peers and equipment vendors, but also from an array of players, including hyperscalers and security vendors.
Related research
Operators’ enterprise strategies and plans: survey insights reveal shifting trends in 2025 and beyond
This report summarises the key findings from the latest GSMA Intelligence Operators in Focus: Enterprise Opportunity Survey, conducted in December 2024, which surveyed 100 global operators on their enterprise strategies and plans, as well as emerging opportunities. Key topics include operators’ strategic priorities, partnerships, acquisitions and investment in enterprise services such as cloud, security and connectivity, along with 5G offerings such as private 5G, IoT, edge computing and network slicing.
Operators in Focus: Enterprise Opportunity Survey Dashboard 2025
This dashboard presents the latest findings of the GSMA Intelligence Operators in Focus: Enterprise Opportunity Survey. The survey asked 100 operators globally about their enterprise strategies, including how they are carrying out their plans and how they assess emerging opportunities.
5G and private networks for digital industries: navigating enterprise needs, investments and supplier decisions
Digital transformation of vertical sectors is accelerating, with 5G networks and connectivity an important enabler of progress. GSMA Intelligence surveyed nearly 4,200 enterprises across 21 countries and 10 vertical sectors to gain relevant insights into their digital transformation across a range of technologies. This report analyses the key findings and implications for 5G and private networks.
Authors
How to access this report
Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.
Enquire about subscriptionContact our research team
Get in touch with us to find out more about our research topics and analysis.
Contact our research teamMedia
To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.
Learn moreRelated research
Operators’ enterprise strategies and plans: survey insights reveal shifting trends in 2025 and beyond
This report summarises the key findings from the latest GSMA Intelligence Operators in Focus: Enterprise Opportunity Survey, conducted in December 2024, which surveyed 100 global operators on their enterprise strategies and plans, as well as emerging opportunities. Key topics include operators’ strategic priorities, partnerships, acquisitions and investment in enterprise services such as cloud, security and connectivity, along with 5G offerings such as private 5G, IoT, edge computing and network slicing.
Operators in Focus: Enterprise Opportunity Survey Dashboard 2025
This dashboard presents the latest findings of the GSMA Intelligence Operators in Focus: Enterprise Opportunity Survey. The survey asked 100 operators globally about their enterprise strategies, including how they are carrying out their plans and how they assess emerging opportunities.
5G and private networks for digital industries: navigating enterprise needs, investments and supplier decisions
Digital transformation of vertical sectors is accelerating, with 5G networks and connectivity an important enabler of progress. GSMA Intelligence surveyed nearly 4,200 enterprises across 21 countries and 10 vertical sectors to gain relevant insights into their digital transformation across a range of technologies. This report analyses the key findings and implications for 5G and private networks.
- 200 reports a year
- 50 million data points
- Over 350 metrics