The opportunity for operators in B2B technology services

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Sizing prospects for growth in financial services, manufacturing, automotive and aviation
With slow ARPU growth in the connectivity business, revenue diversification remains an imperative for operators. As demand expands for solutions across a range of technology areas (cloud, edge, IoT, security), the B2B segment offers significant growth opportunities.
This latest research from GSMA Intelligence highlights an addressable market of more than $400 billion for operators looking to grow revenues in the B2B space. This equates to approximately 35% of the existing mobile operator revenue base worldwide.
The report focuses on four key verticals: financial services, manufacturing, automotive and aviation. In 2023, these sectors presented significant addressable opportunities for operators. However, to meet the demands of the market, operators face significant competition not only from their peers and equipment vendors, but also from an array of players, including hyperscalers and security vendors.
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Operators’ enterprise strategies and plans: survey insights reveal shifting trends in 2025 and beyond
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Learn moreRelated research
GSMA Open Gateway: State of the Market, H1 2025
Representing 285 networks and almost 80% of mobile subscribers worldwide, 73 operator groups are now committed to GSMA Open Gateway. This latest research provides an update on the state of the market, recent developments, and examples of GSMA Open Gateway in action. It also offers a deep dive on supply/demand gap analysis.
Operators’ enterprise strategies and plans: survey insights reveal shifting trends in 2025 and beyond
This report summarises the key findings from the latest GSMA Intelligence Operators in Focus: Enterprise Opportunity Survey, conducted in December 2024, which surveyed 100 global operators on their enterprise strategies and plans, as well as emerging opportunities. Key topics include operators’ strategic priorities, partnerships, acquisitions and investment in enterprise services such as cloud, security and connectivity, along with 5G offerings such as private 5G, IoT, edge computing and network slicing.
Operators in Focus: Enterprise Opportunity Survey Dashboard 2025
This dashboard presents the latest findings of the GSMA Intelligence Operators in Focus: Enterprise Opportunity Survey. The survey asked 100 operators globally about their enterprise strategies, including how they are carrying out their plans and how they assess emerging opportunities.
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