Telco AI: State of the Market, Q3 2024
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AI and energy efficiency
This is the second report in a four-part series on AI strategy in telecoms. The research identifies the parts of the innovation cycle that matter most, and how they translate into commercial activity and possible changes in corporate strategy.
The telecoms industry stands at a critical juncture, where the push for energy efficiency intersects with rapid technological advancements. This latest edition of the AI series dives into the vital role of AI in enhancing energy efficiency within the telecoms sector, offering actionable insights and practical use cases that highlight how AI can reduce operational energy demands.
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IFA 2025: an AI-first show with five other defining themes
Like at most other technology shows today, AI was ubiquitous at IFA 2025 – the European consumer electronics show – and the growing application of advanced AI, including generative AI, was clear to see. There were also notable developments across the smart home, wearables, smartphones, home robots and gaming.
Telefónica: Pushing consumer genAI through the Aura digital assistant
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition looks at how Telefónica is driving consumer generative AI through its Aura digital assistant.
e&: Embracing consumer genAI with customer experience as the overarching goal
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition explores e&'s use of generative AI in consumer apps, retail stores and customer service, with customer experience as its overarching goal.
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