Taking the pulse: operator views and plans on quantum technologies

The benefits of quantum computing come from the order-of-magnitude increase in computational power compared to conventional computers. This enables a range of use cases from predictive analytics to pharmaceutical simulations. However, there are also risks, primarily related to security vulnerabilities. Overall, we estimate around 8% of IoT devices currently in active use are quantum safe. Conversely, over 90% (i.e. nearly all) of IoT devices are exposed. The exposure risk for telcos comes at multiple levels, including networks, billing systems, consumer devices and IoT. The focus in this report is on the IoT dimension because it represents the largest universe of devices, is highly disparate and is particularly open to security risks due to the ageing nature of many assets deployed today.

Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition looks at Singtel's managed security service for enterprises to help protect them against emerging quantum threats.

Mobile is now central to economic diversification across the Middle East and North Africa (MENA). The region has some of the world’s most advanced 5G markets across the Gulf Cooperation Council states, but large parts of MENA's population remain offline, and the 2026 regional conflict has shown how vulnerable digital infrastructure is. In addition to exploring these areas, this report examines how 5G, AI infrastructure and digital identity are transforming the region and explores what policymakers need to do to support operators.