Service performance visibility: understanding the enterprise requirement

Last month, we began exploring the link between 5G enterprise services and network performance visibility. Our initial analysis noted that delivering these services at scale requires operators to fully understand how their networks perform. The argument is straightforward: to sell SLA-linked 5G enterprise services, operators must be able to prove they are delivering on their service promise. While 4G and non-standalone 5G networks are currently used to deliver enterprise services, tomorrow’s standalone (SA) 5G networks promise to bring real-time, per-device performance criteria. To put network and service visibility into context, however, we need to explore enterprise requirements. This includes looking at how enterprises are purchasing services today and how that may change, as well as what operators will have to provide before and after these services are purchased.