Radar: 2023 and the automation imperative
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Expectations for the near-term evolution of mobile networks include many dynamics that will elevate the value of automation: 5G standalone, cloud adoption, increasingly demanding users, and new service rollouts. While the importance of automation is well understood, application to a wide array of network and service assets across a range of operators means it cannot be viewed as a single, monolithic technology.

To fully understand the state of automation among mobile operators, a deep view into operator perspectives and plans is critical. Leveraging a global survey of mobile operators, this Radar captures current thinking on automation, what is needed to execute on its promise, and the misunderstandings that could be holding it back.

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