Operators beyond connectivity: tracking progress, leaders and services driving revenue growth
Access this insight with a Premium plan. Contact our sales team to get started.
Or
There is often scepticism around operator success with services beyond traditional core telecoms, but GSMA Intelligence research shows that for major operators the average contribution to total revenues from services beyond traditional core telecoms (B2B and B2C) has grown 10 pp between 2017 and 2024, reaching 28%.
From a financial perspective, services beyond traditional core telecoms are now a key component of telco revenue growth, having generated 2 pp of additional revenue growth to major operators for two consecutive years (on top of low connectivity revenue growth).
This report looks at how far major operators have progressed with revenues beyond traditional core telecoms, the operators leading in terms of revenue diversification and growth beyond connectivity, and the main trends and drivers of growth.
Report details
Operators beyond connectivity: tracking progress, leaders and services driving revenue growth
More info
This report is one of more than 140 published annually as part of the GSMA Intelligence data and research subscription, which is designed for organisations that require regular access to our insights. Contact our sales team for details.
Contact usReport details
Operators beyond connectivity: tracking progress, leaders and services driving revenue growth
More info
This report is one of more than 140 published annually as part of the GSMA Intelligence data and research subscription, which is designed for organisations that require regular access to our insights. Contact our sales team for details.
Contact usRelated research
Operators’ enterprise strategies and plans: survey insights reveal the shifting trends in 2026 and beyond
This report summarises the key findings from the December 2025 GSMA Intelligence Operators in Focus: Enterprise Opportunity Survey, which surveyed 100 global operators on their enterprise strategies, plans and emerging opportunities. Key topics include operators’ strategic priorities, partnerships, acquisitions and investment in enterprise 5G offerings such as private 5G, IoT, cloud, edge computing and network slicing.
Operators in Focus: Enterprise Opportunity Survey Dashboard 2026
This dashboard presents the latest findings of the GSMA Intelligence Operators in Focus: Enterprise Opportunity Survey. The survey asked 100 operators globally about their enterprise strategies, including how they are carrying out their plans and how they assess emerging opportunities.
Operators at MWC Barcelona 2026: strategies, innovation and messages shaping the industry
This report examines operators’ engagement at MWC Barcelona 2026, highlighting their announcements, innovations, strategy updates and messaging, in addition to examining implications for telecoms ecosystem players. We show our findings for 17 major operators across 12 areas of focus, including AI, 5G, B2B, B2C, cloud/edge and emerging tech such as APIs and non-terrestrial networks.
Authors
How to access this report
Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.
Enquire about subscriptionContact our research team
Get in touch with us to find out more about our research topics and analysis.
Contact our research teamMedia
To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.
Learn more- 200 reports a year
- 50 million data points
- Over 350 metrics
How can we support you?
Get in touch
Contact the GSMA Intelligence support team for help with your account, subscriptions, or access to reports and insights.
Newsletter
Subscribe to the GSMA Intelligence newsletter for the latest industry news and insights, delivered to your inbox.