Access this insight with a Premium plan. Contact our sales team to get started.
Tracking the journey, measuring growth
Based on a global survey of operator CEOs conducted by GSMA Intelligence, 70% of respondents agree enterprise is the incremental opportunity in the 5G era. We tracked a number of operators that report enterprise revenue to monitor their quest for this incremental opportunity. This report lays out the starting point to measure operator efforts to defend the traditional enterprise communications markets and capture growth in IoT, cloud, security and data analytics.
Enterprise revenue disclosure by operators is limited. However, we found that enterprise as a share of operator revenue varies between 10% and 50%. The majority of this revenue comes from traditional communications services.
IoT, cloud and security represent new revenue drivers but are currently contributing less than 10% to total enterprise revenue. Operators are adopting new organisational structures to accelerate this growth, from operating dedicated enterprise business units to vertical-focused subsidiaries or joint ventures. The goal is to serve enterprise requirements better, including those of SMEs. There is no single, best approach for every operator, but capturing opportunities in 5G and IoT will require a vertical-focused model.
Report details
Operator revenue in the enterprise market
Report details
Operator revenue in the enterprise market
Related research
ASEAN enterprise survey: navigating the digital transformation of industries and the B2B opportunity
B2B has emerged as a strategic growth area for operators and the wider tech/digital ecosystem. As the digital transformation of vertical sectors accelerates, gaining insights directly from enterprises is key. GSMA Intelligence surveyed enterprises from six countries and 10 vertical sectors across the ASEAN region to gain insight into their digital transformation. The research focused on strategic objectives, investment plans, use of technology, deployment challenges, supplier decisions, technology sovereignty, and policy and regulation.
Global enterprise survey: understanding the next phase of digital transformation and the real B2B opportunities
Enterprises will spend 10% of their revenues on digital transformation through to 2032, which brings new B2B opportunities for technology suppliers, including operators. This report analyses the key findings and implications from a GSMA Intelligence survey, which surveyed 6,342 enterprises across 50 countries and 10 vertical sectors worldwide to gain insight into their digital transformation.
Navigating the digital transformation of enterprises and industries: Global Digital Transformation Survey Dashboard 2026
GSMA Intelligence surveyed 6,342 enterprises across 50 countries and 10 vertical sectors worldwide to gain insight into their digital transformation. This dashboard provides full survey data in a consistent and structured way – a valuable asset for technology suppliers looking to focus on specific vertical sectors, countries or customer size and for end users of digital transformation technologies, who can assess how they compare with their peers across multiple areas.
Authors
How to access this report
Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.
Enquire about subscriptionContact our research team
Get in touch with us to find out more about our research topics and analysis.
Contact our research teamMedia
To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.
Learn more- 200 reports a year
- 50 million data points
- Over 350 metrics
How can we support you?
Get in touch
Contact the GSMA Intelligence support team for help with your account, subscriptions, or access to reports and insights.
Newsletter
Subscribe to the GSMA Intelligence newsletter for the latest industry news and insights, delivered to your inbox.
