Operator revenue in the enterprise market

This report is available to those subscribed to the IoT & Enterprise module.
Tracking the journey, measuring growth
Based on a global survey of operator CEOs conducted by GSMA Intelligence, 70% of respondents agree enterprise is the incremental opportunity in the 5G era. We tracked a number of operators that report enterprise revenue to monitor their quest for this incremental opportunity. This report lays out the starting point to measure operator efforts to defend the traditional enterprise communications markets and capture growth in IoT, cloud, security and data analytics.
Enterprise revenue disclosure by operators is limited. However, we found that enterprise as a share of operator revenue varies between 10% and 50%. The majority of this revenue comes from traditional communications services.
IoT, cloud and security represent new revenue drivers but are currently contributing less than 10% to total enterprise revenue. Operators are adopting new organisational structures to accelerate this growth, from operating dedicated enterprise business units to vertical-focused subsidiaries or joint ventures. The goal is to serve enterprise requirements better, including those of SMEs. There is no single, best approach for every operator, but capturing opportunities in 5G and IoT will require a vertical-focused model.
Related research
Operators’ enterprise strategies and plans: survey insights reveal shifting trends in 2025 and beyond
This report summarises the key findings from the latest GSMA Intelligence Operators in Focus: Enterprise Opportunity Survey, conducted in December 2024, which surveyed 100 global operators on their enterprise strategies and plans, as well as emerging opportunities. Key topics include operators’ strategic priorities, partnerships, acquisitions and investment in enterprise services such as cloud, security and connectivity, along with 5G offerings such as private 5G, IoT, edge computing and network slicing.
Operators in Focus: Enterprise Opportunity Survey Dashboard 2025
This dashboard presents the latest findings of the GSMA Intelligence Operators in Focus: Enterprise Opportunity Survey. The survey asked 100 operators globally about their enterprise strategies, including how they are carrying out their plans and how they assess emerging opportunities.
5G and private networks for digital industries: navigating enterprise needs, investments and supplier decisions
Digital transformation of vertical sectors is accelerating, with 5G networks and connectivity an important enabler of progress. GSMA Intelligence surveyed nearly 4,200 enterprises across 21 countries and 10 vertical sectors to gain relevant insights into their digital transformation across a range of technologies. This report analyses the key findings and implications for 5G and private networks.
Authors
How to access this report
Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.
Enquire about subscriptionContact our research team
Get in touch with us to find out more about our research topics and analysis.
Contact our research teamMedia
To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.
Learn moreRelated research
Operators’ enterprise strategies and plans: survey insights reveal shifting trends in 2025 and beyond
This report summarises the key findings from the latest GSMA Intelligence Operators in Focus: Enterprise Opportunity Survey, conducted in December 2024, which surveyed 100 global operators on their enterprise strategies and plans, as well as emerging opportunities. Key topics include operators’ strategic priorities, partnerships, acquisitions and investment in enterprise services such as cloud, security and connectivity, along with 5G offerings such as private 5G, IoT, edge computing and network slicing.
Operators in Focus: Enterprise Opportunity Survey Dashboard 2025
This dashboard presents the latest findings of the GSMA Intelligence Operators in Focus: Enterprise Opportunity Survey. The survey asked 100 operators globally about their enterprise strategies, including how they are carrying out their plans and how they assess emerging opportunities.
5G and private networks for digital industries: navigating enterprise needs, investments and supplier decisions
Digital transformation of vertical sectors is accelerating, with 5G networks and connectivity an important enabler of progress. GSMA Intelligence surveyed nearly 4,200 enterprises across 21 countries and 10 vertical sectors to gain relevant insights into their digital transformation across a range of technologies. This report analyses the key findings and implications for 5G and private networks.
- 200 reports a year
- 50 million data points
- Over 350 metrics