Nearly a fifth of 5G users are dissatisfied with their 5G experience, with speed and coverage the top two reasons
5G
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GSMA Intelligence's Chart of the Month is a visual way of telling an important story in the mobile and broader tech ecosystem. From the shape and size of markets to trends in consumer behaviour, we aim to provide food for thought through informative visuals designed to bring colour and clarity to complex issues facing the industry. This edition highlights how speed and coverage are the top two reasons behind dissatisfaction with the 5G experience among users in 12 mobile markets.
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Learn moreRelated research
Monetising shifts in 5G consumer behaviour: the need for greater customer segmentation and user experience
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This dashboard, based on our August 2024 consumer survey, provides all the relevant data related to 5G user behaviour in a consistent and structured way.
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