Managing disaster response through mobile: Middle East and North Africa

With network and service automation a hallmark of the TM Forum’s work, there was never any doubt as to the predominant theme at this year’s DTW Ignite event in Copenhagen. While AI is impacting nearly every aspect of telecoms networks and services, a key question was how this would be reflected in the event’s keynotes, launches and meetings. Agentic AI played a significant role in this year’s messaging – but, more surprisingly, core network automation garnered outsized attention.

China’s mobile ecosystem is entering a new phase as large-scale 5G deployment gives way to more intelligent, differentiated and resilient digital infrastructure. In 2025, mobile technologies and services generated $1.5 trillion in economic value, equivalent to 7.2% of GDP, while supporting employment, fiscal revenues and economy-wide digital transformation.

Saudi Arabia is a leading country in digital transformation, with mobile connectivity playing a central role in supporting economic growth, innovation and Vision 2030. This study assesses Saudi Arabia’s mobile quality of service (QoS) and market status in a global context, with a focus on digital infrastructure benchmarking, 5G development, public policy, QoS obligations and alignment with international best practice.