Industry Checkpoint: consumer digital services, Q3 2025

Industry Checkpoint: consumer digital services, Q3 2025
This Report is locked

This report is available to those subscribed to the Digital Consumer module.

Learn more about our packages

As the telecoms industry and wider digital ecosystem evolve at an unprecedented rate, regularly assessing major developments and their implications is more important than ever. GSMA Intelligence's new Industry Checkpoint series helps navigate how the market is changing, identify the trends that matter and understand the implications.

This edition of the Industry Checkpoint series focuses on consumer digital services, highlighting how the market has changed in the last six months and its implications. The report considers two major developments: the strengthening transformation of digital gaming through the use of 5G SA and advanced AI technology; and the accelerating transformation of content creation across digital media through the use of advanced AI technology.

Authors

How to access this report

Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.

Enquire about subscription

Contact our research team

Get in touch with us to find out more about our research topics and analysis.

Contact our research team

Media

To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.

Learn more

Related research

Emerging consumer tech: examining digital gaming, genAI, XR and the metaverse through a consumer lens

Digital consumer services
Digital Consumer

There is a wave of innovation across consumer devices, connectivity and digital services. Within digital services, three areas are capturing growing interest: digital gaming; generative AI; and extended reality (XR) and the metaverse. In this report we draw upon findings from our consumer survey to uncover insights that can help players in these ecosystems sharpen their competitive strategies and refine their commercial offerings.

This report is locked

The changing shape of the digital consumer in 2025: insights from the Global Consumer Survey

Digital consumer services
Devices
Artificial intelligence (AI)
Digital Consumer
Fixed, TV and Convergence

Innovation in consumer technology and shifting consumer behaviour are redefining consumer experiences, creating opportunities for new and existing players. But consumer budgets are still under pressure in many markets, so monetisation is not straightforward. Consumer segmentation will be important, and this requires insights into how consumer preferences are evolving.

This report is locked

Digital consumer: five trends to watch in 2025

Digital consumer services
Digital Consumer

To help navigate the year ahead, we are releasing a series of reports that highlight the key trends to watch in 2025 and the implications for ecosystem players. The analysis covers five key areas: 5G and network transformation; spectrum; IoT and the wider enterprise market; the digital consumer; and fixed and pay-TV markets. This Insight Spotlight addresses the digital consumer.

This report is locked
Full access
Get full access to our research now, get in touch with us to find out more about our research topics and analysis
  • 200 reports a year
  • 50 million data points
  • Over 350 metrics