Gaming comes into its own: capitalising on shifting consumer behaviours

Gaming comes into its own: capitalising on shifting consumer behaviours
This Report is locked

This report is available to those subscribed to the Digital Consumer or Fixed, TV and Convergence modules.

Learn more about our packages

In this report we take an in-depth look at gaming, including current consumer trends. Gaming is a popular pastime for people of all ages and our consumer survey across 20 major countries reveals that most adults play games at least once week. The report explores gamer engagement across all device types, with smartphones leading the way as the most popular device for gaming. However, around half of adults do not play games on smartphones; using insights from our survey, we examine the reasons for this and consider how cloud gaming and 5G will provide a boost for smartphone gaming.

We then explore the different gaming business models. Free gaming, which includes both free-to-play games enabled by an advertising model and freemium games, currently dominates. But gaming subscriptions and mobile subscriptions that include gaming are both set for growth. The report also analyses competition in the gaming market, with case studies on select gaming industry players such as Google and Epic Games.

Finally, we identify the four potential routes to gaming for operators. These routes are not mutually exclusive – for many operators, the gaming strategy chosen will be a combination of different routes. We highlight the main factors for operators to consider when choosing their gaming routes, as well as the four areas that will determine their success in gaming.

Explore the full dataset of the surveyed gaming population in the accompanying dashboard, which features pre-laid out charts and is also viewable filtered by relevant segmentations, such as by demographics, gaming device or 5G upgrade intent.

Authors

How to access this report

Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.

Enquire about subscription

Contact our research team

Get in touch with us to find out more about our research topics and analysis.

Contact our research team

Media

To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.

Learn more

Related research

Extended reality: developing a successful B2C strategy requires work in five important areas

Devices
Digital consumer services
Digital Consumer

Extended reality (XR) technology, which comprises augmented reality, mixed reality and virtual reality, has been around for a while, but it still suffers from a low adoption rate. Only 5% of consumers on average own an XR headset, according to the latest GSMA Intelligence consumer survey, conducted across 12 major mobile markets worldwide. In this report, we discuss the five key areas that XR companies need to focus on for developing a successful consumer strategy, which include identifying the prime consumer segments to target and widening consumer access to XR experiences.

This report is locked

Reliance Jio: A 5G strategy aligned with an ambition to become one of India's preeminent digital services providers

Digital consumer services
5G
Digital Consumer

Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition explores Jio Reliance's approach to capturing the consumer 5G opportunity.

This report is locked

SK Telecom: A consumer 5G strategy centred on bundling and customer segmentation

Digital consumer services
5G
Digital Consumer

Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition looks at SK Telecom's consumer 5G strategy.

This report is locked
Full access
Get full access to our research now, get in touch with us to find out more about our research topics and analysis
  • 200 reports a year
  • 50 million data points
  • Over 350 metrics