Gaming comes into its own: capitalising on shifting consumer behaviours

Premium
Gaming comes into its own: capitalising on shifting consumer behaviours
This insight is locked

Access this insight with a Premium plan. Contact our sales team to get started.

Report details

Gaming comes into its own: capitalising on shifting consumer behaviours
Pages
29
Released
JUNE 2021

In this report we take an in-depth look at gaming, including current consumer trends. Gaming is a popular pastime for people of all ages and our consumer survey across 20 major countries reveals that most adults play games at least once week. The report explores gamer engagement across all device types, with smartphones leading the way as the most popular device for gaming. However, around half of adults do not play games on smartphones; using insights from our survey, we examine the reasons for this and consider how cloud gaming and 5G will provide a boost for smartphone gaming.

We then explore the different gaming business models. Free gaming, which includes both free-to-play games enabled by an advertising model and freemium games, currently dominates. But gaming subscriptions and mobile subscriptions that include gaming are both set for growth. The report also analyses competition in the gaming market, with case studies on select gaming industry players such as Google and Epic Games.

Finally, we identify the four potential routes to gaming for operators. These routes are not mutually exclusive – for many operators, the gaming strategy chosen will be a combination of different routes. We highlight the main factors for operators to consider when choosing their gaming routes, as well as the four areas that will determine their success in gaming.

Explore the full dataset of the surveyed gaming population in the accompanying dashboard, which features pre-laid out charts and is also viewable filtered by relevant segmentations, such as by demographics, gaming device or 5G upgrade intent.

Authors

How to access this report

Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.

Enquire about subscription

Contact our research team

Get in touch with us to find out more about our research topics and analysis.

Contact our research team

Media

To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.

Learn more

Related research

Deutsche Telekom: Targeting the smart home as a value-added consumer service for the digital home

Premium
Topics
Digital consumer services
Devices

Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition highlights how Deutsche Telekom’s smart home offering is part of its wider strategy to transform into a leading digital telco.

This insight is locked

EE: Providing digital services with an eye on consumer revenue growth

Premium
Topics
Devices
Digital consumer services

Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition highlights how EE is offering consumers a range of own-brand and third-party mobile digital services.

This insight is locked

CES 2026: how advanced AI is shaping devices, smart home, digital entertainment and automotive

Premium
Topics
Devices
Artificial intelligence (AI)
Digital consumer services

For industry players, the developments at CES have important implications for the road ahead. For operators, for example, this includes the area of network quality of service and the opening up of potential new revenue opportunities. To help navigate the key announcements, developments and implications from the show, this report focuses on four key areas of innovation: consumer devices, smart home, digital entertainment and automotive.

This insight is locked
Full access
Get full access to our research now, get in touch with us to find out more about our research topics and analysis
  • 200 reports a year
  • 50 million data points
  • Over 350 metrics