Covid-19 impact: digitisation moves up the agenda for businesses
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Covid-19 impact: digitisation moves up the agenda for businesses
The acceleration of Covid-19 from a virus localised in China to a global pandemic has been exceptionally rapid. Reported cases have now surpassed 1 million, driven by community transmission that has shifted west to Europe and now the US. The effects on national healthcare systems, economic activity and day-to-day living have been profound.
Virtually all sectors of the economy have been affected by the Covid-19 pandemic, with businesses reshaping the way they run their operations and interact with the rest of the economy. In recognition of the impact the crisis is having, our latest series of Insight Spotlights examines the implications of Covid 19 across the telecoms, media and technology sector.
In this Spotlight, we focus on the impact of Covid-19 on IoT and wider ICT spend among enterprises, highlighting the implications for operators and ICT vendors.
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Covid-19 impact: digitisation moves up the agenda for businesses
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Small and medium-sized enterprises (SMEs) are digitising rapidly, but telcos seize only a fraction of the opportunity due to gaps between SME expectations and current offerings. To unlock growth, telcos must simplify integration, make reliability visible, and shift from offering security tools to managed protection, delivering integrated, outcome-oriented solutions.
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Malaysia is emerging as one of Southeast Asia’s most strategically important digital economies, underpinned by strong government support, rising enterprise technology investment and one of the region’s most advanced 5G rollouts. 5G adoption in Malaysia now at around 50% of the mobile customer base, meaning the country has the infrastructure underpinning to drive enterprise transformation.
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