Consumers in Focus: 5G User Behaviour Survey Dashboard 2024

Premium
Consumers in Focus: 5G User Behaviour Survey Dashboard 2024
This insight is locked

Access this insight with a Premium plan. Contact our sales team to get started.


Or

Report details

Consumers in Focus: 5G User Behaviour Survey Dashboard 2024
Released
JUNE 2024

Price

£4000

EX. VAT

This report is one of more than 140 published annually as part of the GSMA Intelligence data and research subscription, which is designed for organisations that require regular access to our insights. Contact our sales team for details.

Contact us

As 5G adoption scales, it is important to understand differences in behaviour between early 5G adopters and new 5G users. This dashboard is based on the GSMA Intelligence Consumers in Focus Survey in December 2023, across eight of the world’s largest mobile markets. It presents data on 5G user behaviour in a consistent and structured way – a valuable asset for companies looking to formulate or adjust their commercial strategies and plans for consumer 5G.

The dashboard provides data for 2020, 2021, 2022 and 2023 (drawn from the respective consumer surveys). Filters allow the comparison of data for individual countries and for specific consumer segments (e.g. by age, smartphone brand owned, frequency of engagement in gaming and video services, and more).

The dashboard covers a range of areas, including 5G upgrade intent, barriers to 5G adoption, 5G consumer experience, 5G ARPU uplift, consumer interest in 5G use cases and 5G bundling, 5G user engagement with digital activities such as digital entertainment, 5G mobile data usage, 5G as a smartphone purchase driver and 5G churn.

Authors

How to access this report

Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.

Enquire about subscription

Contact our research team

Get in touch with us to find out more about our research topics and analysis.

Contact our research team

Media

To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.

Learn more

Related research

Deutsche Telekom: Targeting the smart home as a value-added consumer service for the digital home

Premium
Topics
Digital consumer services
Devices

Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition highlights how Deutsche Telekom’s smart home offering is part of its wider strategy to transform into a leading digital telco.

This insight is locked

EE: Providing digital services with an eye on consumer revenue growth

Premium
Topics
Devices
Digital consumer services

Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition highlights how EE is offering consumers a range of own-brand and third-party mobile digital services.

This insight is locked

CES 2026: how advanced AI is shaping devices, smart home, digital entertainment and automotive

Premium
Topics
Devices
Artificial intelligence (AI)
Digital consumer services

For industry players, the developments at CES have important implications for the road ahead. For operators, for example, this includes the area of network quality of service and the opening up of potential new revenue opportunities. To help navigate the key announcements, developments and implications from the show, this report focuses on four key areas of innovation: consumer devices, smart home, digital entertainment and automotive.

This insight is locked
Full access
Get full access to our research now, get in touch with us to find out more about our research topics and analysis
  • 200 reports a year
  • 50 million data points
  • Over 350 metrics