Consumer 5G: user behaviour offers new opportunities, but monetisation at scale is still a work in progress

Enterprises will spend 10% of their revenues on digital transformation through to 2032, which brings new B2B opportunities for technology suppliers, including operators. This report analyses the key findings and implications from a GSMA Intelligence survey, which surveyed 6,342 enterprises across 50 countries and 10 vertical sectors worldwide to gain insight into their digital transformation.

GSMA Intelligence surveyed 6,342 enterprises across 50 countries and 10 vertical sectors worldwide to gain insight into their digital transformation. This dashboard provides full survey data in a consistent and structured way – a valuable asset for technology suppliers looking to focus on specific vertical sectors, countries or customer size and for end users of digital transformation technologies, who can assess how they compare with their peers across multiple areas.

5G is beginning to make inroads in Africa, though its overall impact remains uneven and limited. With the technology now in its seventh year of deployment, this is a critical juncture for stakeholders to take immediate and coordinated action to accelerate deployment, deepen adoption and maximise the impact of 5G in the region. This includes addressing bottlenecks to spectrum availability and introducing policy incentives to stimulate both consumer and enterprise demand, particularly in markets where operators have already invested heavily in network rollouts.