BICS: Augmenting IoT connectivity and device management with eSIM Hub

Use of AI agents is set to increase exponentially. But as AI agents become the norm, work alongside humans and make decisions, the need for verifiable, manageable and secure identities becomes critical to ensure digital trust. Identity and access management is not a new business for operators. However, its extension to AI agents brings new opportunities. This report analyses the technical options for AI agent identity, what pioneer operators are doing today, and the future business opportunities.

B2B has emerged as a strategic growth area for operators and the wider tech/digital ecosystem. As the digital transformation of vertical sectors accelerates, gaining insights directly from enterprises is key. GSMA Intelligence surveyed more than 500 enterprises from 10 vertical sectors across the US and Canada to gain insight into their digital transformation. The research focused on strategic objectives, investment plans, use of technology, deployment challenges, supplier decisions, tech sovereignty, and policy and regulation.

This edition of the Industry Checkpoint series focuses on IoT, highlighting how the market has changed in the last six months and its implications. The report considers four developments: IoT connectivity providers advancing commercial deployment of NTN services; IoT semiconductor vendors expanding device ecosystem support for NTN-IoT solutions, Qualcomm accelerating edge AI launches targeting industrial IoT; and eSIM SGP.32 momentum building across regional telco alliances and ecosystem initiatives.