Beyond connectivity: tracking the operator journey

Operators have long sought new revenue streams beyond connectivity to offset stagnating core revenues (from mobile and fixed) and grow their presence in the digital ecosystem. Areas include pay TV, media, IoT, enterprise solutions and the broader universe of digital services from finance and payments to lifestyle. While revenue disclosure for non-telecoms services among operators is often inconsistent, we compared 2017 and 2018 data for 16 of the largest operator groups in the world, laying the groundwork to track future performance. The findings shed light on exactly how far operators have gone and the outlook beyond core in the 5G era.