5G FWA: connecting with consumers requires more than connectivity
This report is available to those subscribed to the Fixed, TV and Convergence module.
As of mid-2021, fixed wireless access (FWA) services were being offered by nearly 500 operators around the world, according to GSMA Intelligence data. The majority of launches have used 4G networks, but 5G FWA is gaining momentum as 5G rollouts expand. Some 63 operators have already launched 5G FWA services, while another 18 have announced plans to launch.
According to the GSMA Intelligence Consumers in Focus Survey 2021, 52% of consumers see home broadband via 5G as an appealing proposition – a greater share than for any other new use case. With an opportunity to earn new revenues and connect unconnected users, operator interest in 5G FWA is understandable. However, delivering a successful 5G FWA service will require a keen focus on consumer requirements.
Related research
Nearly a fifth of 5G users are dissatisfied with their 5G experience, with speed and coverage the top two reasons
GSMA Intelligence's Chart of the Month is a visual way of telling an important story in the mobile and broader tech ecosystem. This edition highlights how speed and coverage are the top two reasons behind dissatisfaction with the 5G experience among users in 12 mobile markets.
AI opens a new front in the fight against unwanted calls to fixed lines
Although the number of unwanted calls to fixed lines has been decreasing due to efforts from stakeholders (including operators, network and customer-premises equipment vendors and regulators), the emergence of AI, especially generative AI, could reverse this trend while also making consumers more vulnerable to scams. However, AI can also be used to tackle the scourge of unwanted calls. In this report, we examine the approach taken by key stakeholders in various countries, notably the UK and the US, highlighting some of the risks and opportunities in the struggle against unwanted calls.
5G and private networks for digital industries: navigating enterprise needs, investments and supplier decisions
Digital transformation of vertical sectors is accelerating, with 5G networks and connectivity an important enabler of progress. GSMA Intelligence surveyed nearly 4,200 enterprises across 21 countries and 10 vertical sectors to gain relevant insights into their digital transformation across a range of technologies. This report analyses the key findings and implications for 5G and private networks.
Authors
How to access this report
Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.
Enquire about subscriptionContact our research team
Get in touch with us to find out more about our research topics and analysis.
Contact our research teamMedia
To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.
Learn moreRelated research
Nearly a fifth of 5G users are dissatisfied with their 5G experience, with speed and coverage the top two reasons
GSMA Intelligence's Chart of the Month is a visual way of telling an important story in the mobile and broader tech ecosystem. This edition highlights how speed and coverage are the top two reasons behind dissatisfaction with the 5G experience among users in 12 mobile markets.
AI opens a new front in the fight against unwanted calls to fixed lines
Although the number of unwanted calls to fixed lines has been decreasing due to efforts from stakeholders (including operators, network and customer-premises equipment vendors and regulators), the emergence of AI, especially generative AI, could reverse this trend while also making consumers more vulnerable to scams. However, AI can also be used to tackle the scourge of unwanted calls. In this report, we examine the approach taken by key stakeholders in various countries, notably the UK and the US, highlighting some of the risks and opportunities in the struggle against unwanted calls.
5G and private networks for digital industries: navigating enterprise needs, investments and supplier decisions
Digital transformation of vertical sectors is accelerating, with 5G networks and connectivity an important enabler of progress. GSMA Intelligence surveyed nearly 4,200 enterprises across 21 countries and 10 vertical sectors to gain relevant insights into their digital transformation across a range of technologies. This report analyses the key findings and implications for 5G and private networks.
- 200 reports a year
- 50 million data points
- Over 350 metrics