2020 Mobile Industry Impact Report: Sustainable Development Goals
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2020 marks five years since the Sustainable Development Goals were adopted, leaving just 10 years remaining to achieve them. While significant progress had been made since 2015, it has been recognised by governments and the international community the world was not on track to deliver the 2030 Agenda for Sustainable Development.
Since the mobile industry committed to achieving the United Nations Sustainable Development Goals in 2016, the sector has been measuring progress annually. This fifth edition of the report looks at the increased impact the mobile industry has had on achieving the goals in the last year and explores what more it needs to do in the next 10 years to reach these ambitious goals. It also examines the role the mobile industry has played during the Covid-19 pandemic.
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Learn moreRelated research
The mobile churn challenge: where loyalty is lowest and four recommendations for operators
The latest consumer survey by GSMA Intelligence reveals that around one in seven mobile users changed their service provider over the previous 12 months. The main reasons for churn have stayed largely unchanged over the last five years, at the aggregate level, with value for money by far the top reason. However, variations exist between consumer segments in terms of the degree of churn and the drivers.
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MWC Shanghai is in the books for another year, having attracted 45,000 visitors (from 12,500 companies), along with 400 exhibitors and partner groups. The numbers were up from the 2024 event by 13% and 92% respectively. This analysis highlights the key takeaways and implications from meetings, summits and announcements at the event – and in particular, whether the progress seen in China can be mapped to other regions.
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Representing 285 networks and almost 80% of mobile subscribers worldwide, 73 operator groups are now committed to GSMA Open Gateway. This latest research provides an update on the state of the market, recent developments, and examples of GSMA Open Gateway in action. It also offers a deep dive on supply/demand gap analysis.
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