As operators pursue new growth opportunities in the digital era in both the consumer and enterprise markets, assessing innovation and achievement is more important than ever. This case study looks at how Verizon is using generative AI to support its strategy to become an AI-first company, deploying AI at scale to reshape customer experience.

The Caribbean is entering a pivotal phase in its digital development, where widespread connectivity is increasingly being translated into broader digital transformation. Beyond connectivity, the mobile industry is also enabling digital transformation through the integration of technologies such as 5G, IoT and AI into business processes and public services.

Asia Pacific’s mobile story is moving beyond just coverage. The region’s next challenge is converting connectivity into digital participation, trusted AI-era infrastructure and resilient growth. This report explores how 5G, AI, network APIs, cybersecurity and infrastructure resilience are reshaping operator strategies. It also outlines the policy priorities needed to sustain investment, close the usage gap and strengthen Asia Pacific’s digital economy.

As smartphone competition becomes increasingly shaped by regional dynamics, understanding competitive dynamics beyond the global level is becoming more important. This report examines smartphone competition through a regional lens, highlighting leaders, followers and challengers across regions and countries. The insights can be used to formulate or adjust commercial strategies, identify growth opportunities and prioritise markets.

The Smartphone Market Shares Dashboard 2026 provides granular data on OEM smartphone market shares across countries, regions and at the global level, highlighting market leaders, followers and challengers. It is a valuable resource for OEMs looking to refine their growth strategies and targets, as well as for mobile operators, digital service providers and other stakeholders whose businesses rely on smartphone market dynamics and competitive positioning.

This edition of the Industry Checkpoint series focuses on fixed broadband and FWA, highlighting how the market has changed in the last six months and its implications. The report considers four major developments: new satellite broadband partnerships in Sub-Saharan Africa; more US operators focusing on fixed broadband reliability; new FTTR launches in Africa; and increasing momentum for prepaid fibre broadband in emerging markets.

Developments in AI this quarter highlight telecoms operators moving beyond connectivity to offer bundled infrastructure for enterprises. Sovereign infrastructure is further strengthening their role in markets with local data requirements, making partnerships and focused industry solutions key to success.

As operators pursue new growth opportunities in the digital era in both the consumer and enterprise markets, assessing innovation and achievement is more important than ever. This case study examines WindTre's 5G fixed wireless access strategy, which is a key component of its overall strategy to extend coverage and monetise its 5G network.

As operators pursue new growth opportunities in the digital era in both the consumer and enterprise markets, assessing innovation and achievement is more important than ever. This case study analyses OTE's strategy to 5G fixed wireless access, which it positions as a fixed broadband alternative based on 5G standalone that targets areas underserved by fibre.

As operators pursue new growth opportunities in the digital era in both the consumer and enterprise markets, assessing innovation and achievement is more important than ever. This case study looks at how AT&T is catching up on fixed wireless access after a later entrance into the market.

As operators pursue new growth opportunities in the digital era in both the consumer and enterprise markets, assessing innovation and achievement is more important than ever. This case study highlights how Vodafone Portugal delivers 5G infrastructure and managed services for military bases and exercises, demonstrating Vodafone Group's defence capabilities.

As operators pursue new growth opportunities in the digital era in both the consumer and enterprise markets, assessing innovation and achievement is more important than ever. This case study highlights how Verizon showcased advanced 5G delivering measurable outcomes for mission-critical operations, media and venue experiences at the recent Fifa World Cup.

As operators pursue new growth opportunities in the digital era in both the consumer and enterprise markets, assessing innovation and achievement is more important than ever. This case study looks at how Singtel is serving the healthcare sector with private networks and slicing as part of growth plans for its Enterprise business.