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At GSMA Intelligence, our research focus is evolving constantly, adding new insights as new technologies and trends reshape the industry. Annually, GSMA Intelligence publishes more than 200 reports and exclusive analysis, adding greater insight into our data and supporting our customers in making stronger business choices. GSMA Intelligence subscribers have the added benefit of exclusive access to our original research series.

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Telcos and the AI token economy: what could go wrong?

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As the market races to evaluate the opportunity of token-focused AI monetisation, perhaps the most important question is around the challenges and risks. Against the backdrop of an evolving and uncertain new market, this piece covers the potential pitfalls that operators need to be aware of.

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MWC Shanghai 2026: 6G, sovereignty and AI monetisation come to the fore

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With a 33% rise in international visitors this year, MWC Shanghai speaks to China’s influence and gravitational pull on the regional Asian tech economy and reciprocal demand from buyers to see and be seen on the MWC stage in an already busy event calendar. The analysis here highlights the key takeaways and implications from the meetings, summits and announcements at the event.

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DTW Ignite 2026: the core strikes back

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With network and service automation a hallmark of the TM Forum’s work, there was never any doubt as to the predominant theme at this year’s DTW Ignite event in Copenhagen. While AI is impacting nearly every aspect of telecoms networks and services, a key question was how this would be reflected in the event’s keynotes, launches and meetings. Agentic AI played a significant role in this year’s messaging – but, more surprisingly, core network automation garnered outsized attention.

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The agentic core: from network evolution to intelligent platform

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Several dynamics have either emerged or intensified, materially altering the strategic role of the mobile core. These shifts demand a fresh review of how mobile core networks are evolving – and how they must continue to evolve. The mobile core remains an enabling layer. At the same time, it is becoming an intelligent, adaptive platform that will shape how operators compete, differentiate and grow in the AI era – as long as operators know how to put it to use and evolve its capabilities.

The rise of the AI factory: build it and they will come?

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By investing in AI factories, telecoms operators can leverage their infrastructure, traffic, customer base and regulatory positioning to capture a meaningful share of the expanding AI and cloud revenue pool. Scenario analysis suggests AI factories could deliver an incremental uplift of 1.5–6.0% to total operator revenues, depending on execution and market share capture. This represents a meaningful growth lever in an otherwise mature industry.

Telcos and the AI token economy: China sets the pace

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Last month, China’s three major telecoms operators became the first to launch token-based AI plans, packaging AI usage in a way that resembles traditional mobile data bundles, signalling a broader push by operators to commercialise AI, cloud and compute capabilities. This reflects growing interest among operators in monetising AI by moving beyond internal AI efficiencies and towards commercial AI opportunities. The logic is simple – tap the surging interest in AI and put a meter on it – but the concept goes beyond just offering tokens for cash.

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Telco AI: State of the Market, Q1 2026

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Many AI announcements in Q1 2026 focused on telecoms operators and partners building out sovereign capabilities to satisfy national requirements around data residency, compute and LLMs. Meanwhile, investment in agentic AI build-outs has extended beyond networks and software to machines, drones, cars and other industrial assets – so-called ‘physical AI’. As well as recent developments from the telco AI space and the Telco AI tracker, this edition provides a deep dive on the implications of the growth of on-device AI.

AI for digital industries: what shapes enterprise priorities, expectations and investment plans

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Digital transformation of enterprises is accelerating across all vertical sectors, with AI being an important driver and enabler and a top area of investment. GSMA Intelligence surveyed 5,320 enterprises across 32 countries and 10 vertical sectors to gain relevant insights into their digital transformation across a range of technologies. This report analyses the key findings and implications for AI.

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Sovereignty at MWC Barcelona 2026: the content consensus

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For much of 2025 and early 2026, the development of sovereign AI and sovereign digital service strategies – including the role telecoms could play in supporting them – was regularly in the news. For operators, the strategies represent an opportunity to support national agendas, reassert their relevance in the digital economy and drive new revenues based on their position as highly regulated and trusted service providers. This analysis looks at the sovereign messaging conveyed in sessions at MWC from operators, vendors, regulators and cloud providers.

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On-device AI: mobile network filler or saviour?

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On-device AI is the next frontier for AI deployments in consumer and enterprise segments. Use cases include AI-based search and personal assistants, image analytics on a smartphone, AI-assisted driving and navigation in cars, industrial applications such as automated guided vehicles, and improved IoT analytics. This has implications for the device world and major tech companies whose business models depend on consumer time on the internet and digital platforms. It also matters for operators, given the ripple effect of AI-driven data traffic on mobile and fibre networks, and the direct revenue opportunity.

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Reshaping networks: from a 5G core to an agentic core

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Building on previous reports on the evolution of core networks in the 5G-Advanced and AI eras, this report explores what agentic AI means for the mobile core. For the mobile core, most key objectives are unchanged: building future-proof networks that can support a growing and diverse range of endpoints (users, devices and applications) while efficiently delivering intelligent services at scale – all underpinned by a monetisation imperative. But new dynamics have entered the space, from the rise of agentic AI to the sharp focus on sovereignty and mission-critical connectivity. As such, a fresh review of the evolution of mobile core networks is needed.

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The AI era calls for a more strategic approach to capex for operators

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GSMA Intelligence's Chart of the Month is a visual way of telling an important story in the mobile and broader tech ecosystem. From the shape and size of markets to trends in consumer behaviour, we aim to provide food for thought through informative visuals designed to bring colour and clarity to complex issues facing the industry. This edition looks at capex trends among big tech companies compared to telecoms operators.

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CES 2026: how advanced AI is shaping devices, smart home, digital entertainment and automotive

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For industry players, the developments at CES have important implications for the road ahead. For operators, for example, this includes the area of network quality of service and the opening up of potential new revenue opportunities. To help navigate the key announcements, developments and implications from the show, this report focuses on four key areas of innovation: consumer devices, smart home, digital entertainment and automotive.

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The digital consumer in 2026: how consumer behaviour is changing across 5G, AI, eSIM, devices and content

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Leveraging data from the 2025 survey, conducted between June and August, this report provides relevant insights into how the consumer behaviour is changing across eight topic areas: 5G; devices; eSIM; generative AI; pay TV; gaming; the metaverse and extended reality; and sustainability.

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Consumers in Focus: Generative AI User Behaviour Survey Dashboard 2026

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This dashboard, based on GSMA Intelligence 2025 consumer survey, provides all the relevant data related to generative AI user behaviour in a consistent and structured way – a valuable asset for companies looking to formulate or adjust their consumer commercial strategies and plans.

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Telco AI: State of the Market, Q4 2025

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The key change over the last six months has been telecoms operators using AI in their product portfolios to enhance commercial efforts, particularly with enterprise segments. In the US alone, 50% of the new AI deployments since June 2025 have had a revenue objective. As well as recent developments from the telco AI space and the Telco AI tracker, this edition also provides a deep dive on AI's contribution to operator energy consumption.

Weekly usage of genAI tools has climbed up in the last year but still has some way to go

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GSMA Intelligence's Chart of the Month is a visual way of telling an important story in the mobile and broader tech ecosystem. From the shape and size of markets to trends in consumer behaviour, we aim to provide food for thought through informative visuals designed to bring colour and clarity to complex issues facing the industry. This edition looks at the rising usage of genAI among consumers.

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Service assurance trends in the AI era

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This report delves into the latest trends in service assurance, using insights from a GSMA Intelligence operator survey. It reveals how operators are heavily invested in service assurance and process automation, but gaps persist.

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Telco AI: State of the Market, Q3 2025

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While AI rollouts focused on saving money still account for the bulk of deployments, there is a growing movement towards using AI with a revenue objective.

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