Telefónica Spain: Digital Home innovation takes FMC to the next level while paving the way for the emerging metaverse experience

From the shape and size of markets to trends in consumer behaviour, GSMA Intelligence aims to provide food for thought through informative visuals designed to bring colour and clarity to complex issues facing the industry. This chart highlights how an unreliable connection is the top reason for dissatisfaction among fixed broadband users across most major markets.

This edition of the Industry Checkpoint series focuses on consumer eSIM, highlighting momentum behind travel eSIM; new players launching eSIM-only MVNO services; operator efforts to expand eSIM use cases beyond smartphones; and operators using eSIM to target inbound travellers, including enriching connectivity with benefits that improve the wider visitor experience.

South Korea is a connectivity leader: it scores as a top performer across various metrics relating to network quality and intensity of use. However, the country attracted international attention in 2016 when it moved to a new model of governing interconnections between the largest network operators. Nearly 10 years since, the regulation model still attracts attention and commentary. We revisit the case of South Korea and examine the real-world impacts regulation had using data on key consumer indicators and how the country has fared against peers.