Smartphone forecasts and assumptions 2007–2020 - Smartphones to account for two thirds of all connections by 2020

Please sign in or register for a free public account to access this report.
Smartphone adoption forecasts are now available in GSMA Intelligence.
These forecasts are available for 200+ countries from 2007 to 2020 and include operator-level data for a selected number of markets where smartphone adoption is reported.
Our findings show that smartphones will account for two out of every three mobile connections globally by 2020. The number of smartphone connections will grow threefold over the next six years, reaching six billion by 2020, accounting for two thirds of the nine billion mobile connections by that time. Basic phones, feature phones and data terminals such as tablets, dongles and routers will account for the remaining connections. The study excludes M2M from the connections totals.
In addition, the developing world overtook the developed world in terms of smartphone connections in 2011 and today accounts for two in every three smartphones on the planet. We predict that by 2020, four out of every five smartphone connections worldwide will come from the developing world.
The research also focuses on detailed forecast assumptions and forward-looking implications. The analysis includes views on device availability and pricing, spectrum, operating systems, handset subsidies, mobile tariffs and services, socio-economic factors, and other factors that play an important role in influencing smartphone growth worldwide. These factors notably include:
- Rapid erosion of the average selling price (ASP) of smartphones is accelerating user migration from basic and feature phones to smartphones
- Demand for low-end smartphones is driving volume growth, with sub-$50 smartphones becoming a reality
- Operator-branded smartphones sold via operator retail channels is a key trend driving the low-end segment
- Operator subsidies continue to play an important role in driving the adoption of high-end devices, but are being scaled back at lower price tiers
- The availability of 4G-LTE smartphones is influenced by the pace of allocation and assignment of 4G spectrum by regulators around the world
- The availability of ‘data-centric’ services and tariffs is fuelling the adoption of smartphones in both developed and developing economies
- In the developing world, smartphone adoption is linked to the availability of data tariffs tailored for cost-conscious prepaid consumers
- Smartphone growth is negatively impacted by taxation imposed on devices by governments, especially in price-sensitive developing economies
- In the developing world, there is a correlation between an increase in smartphone adoption and an increase in mobile broadband connections
Related research
Extended reality: developing a successful B2C strategy requires work in five important areas
Extended reality (XR) technology, which comprises augmented reality, mixed reality and virtual reality, has been around for a while, but it still suffers from a low adoption rate. Only 5% of consumers on average own an XR headset, according to the latest GSMA Intelligence consumer survey, conducted across 12 major mobile markets worldwide. In this report, we discuss the five key areas that XR companies need to focus on for developing a successful consumer strategy, which include identifying the prime consumer segments to target and widening consumer access to XR experiences.
Mobile phone circularity: growing momentum, with financial incentives a driving force
The latest GSMA consumer survey asked more than 10,000 consumers about their views on smartphone repairability, reuse and recycling, refurbished smartphones and the importance of sustainability when buying a new mobile phone. The survey findings have important implications for operators, mobile phone OEMs and other mobile ecosystem players in terms of positioning, potential sales benefits and the wider promotion of circularity schemes.
Deutsche Telekom: Leaning into 5G and genAI with the T Phone
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition highlights Deutsche Telekom's strategy to aid the transition to 5G through the availability of affordable 5G smartphones.
Authors
How to access this report
Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.
Enquire about subscriptionContact our research team
Get in touch with us to find out more about our research topics and analysis.
Contact our research teamMedia
To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.
Learn moreRelated research
Extended reality: developing a successful B2C strategy requires work in five important areas
Extended reality (XR) technology, which comprises augmented reality, mixed reality and virtual reality, has been around for a while, but it still suffers from a low adoption rate. Only 5% of consumers on average own an XR headset, according to the latest GSMA Intelligence consumer survey, conducted across 12 major mobile markets worldwide. In this report, we discuss the five key areas that XR companies need to focus on for developing a successful consumer strategy, which include identifying the prime consumer segments to target and widening consumer access to XR experiences.
Mobile phone circularity: growing momentum, with financial incentives a driving force
The latest GSMA consumer survey asked more than 10,000 consumers about their views on smartphone repairability, reuse and recycling, refurbished smartphones and the importance of sustainability when buying a new mobile phone. The survey findings have important implications for operators, mobile phone OEMs and other mobile ecosystem players in terms of positioning, potential sales benefits and the wider promotion of circularity schemes.
Deutsche Telekom: Leaning into 5G and genAI with the T Phone
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition highlights Deutsche Telekom's strategy to aid the transition to 5G through the availability of affordable 5G smartphones.
- 200 reports a year
- 50 million data points
- Over 350 metrics