Refugees and Identity: Considerations for mobile-enabled registration and aid delivery

This insight is open to all subscribers and registered users, or available by completing the form.
An unprecedented number of people were forced to leave of flee their homes due to conflict and persecution in 2016, with the global displaced population reaching nearly 64 million by mid-year. An area of increasing focus is the opportunity for mobile and digital technology to play a role in establishing unique, digital identities for refugees.
In this report we explore the refugee registration and identification processes typically employed by host governments and the United Nations High Commissioner for Refugees (UNHCR), highlighting where digital innovations are making registration more efficient, improving cross-organisational data sharing, and establishing digital identities that can be verified anytime, anywhere. It is clear that there are emerging opportunities for mobile network operators and mobile technology to play a vital role in this space.
Report details
Refugees and Identity: Considerations for mobile-enabled registration and aid delivery
Download the report
Complete the form to get instant access to this content. For easier access in the future, you can register for a free account here.
By submitting this form, you agree that your email address and related activity on the platform will be processed for the purpose of generating and providing the requested report. Your data will be shared with GSMA Intelligence for this purpose. For more information, please see the GSMA Intelligence Privacy Policy.
Report details
Refugees and Identity: Considerations for mobile-enabled registration and aid delivery
Download the report
Complete the form to get instant access to this content. For easier access in the future, you can register for a free account here.
By submitting this form, you agree that your email address and related activity on the platform will be processed for the purpose of generating and providing the requested report. Your data will be shared with GSMA Intelligence for this purpose. For more information, please see the GSMA Intelligence Privacy Policy.
Related research
Digital Nations 2026: Accelerating the digital leap in Japan
The government and private sector in Japan have intensified their efforts to make a decisive ‘digital leap’ – a shift away from the incremental modernisation of legacy systems towards a bold, comprehensive transformation aimed at establishing a fully integrated, human-centred digital nation. By examining Japan’s recent digital policies and initiatives, this research reveals the strategic pillars and underlying factors supporting the country’s accelerated 'digital leap'.
Spectrum and Rural Connectivity
Although significant progress has been made extending network coverage, rural populations remain 28% less likely to use mobile internet than their urban counterparts, and 30% less likely to regularly engage in online services such as messaging, banking and education. This latest research examines how the digital divide affects people living in rural areas, and how governments and regulators can address this challenge.
Accelerating Smartphone Adoption in Africa
The slower uptake of mobile internet subscriptions in Africa is due to a range of factors, notably the lack of ability or willingness to own and use a smartphone. Affordability is the main reason for the comparatively low level of smartphone adoption in Africa. There is widespread agreement among stakeholders about the importance of increasing smartphone adoption in Africa by improving both affordability and accessibility, but progress remains slow due to persistent and complex barriers faced by the most vulnerable groups. This analysis draws on survey data from consumers in eight markets: the Democratic Republic of Congo (DRC), Kenya, Nigeria, Rwanda, Senegal, South Africa, Togo, and Zambia, as well as insights from other countries across the continent.
Authors
How to access this report
Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.
Enquire about subscriptionContact our research team
Get in touch with us to find out more about our research topics and analysis.
Contact our research teamMedia
To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.
Learn more- 200 reports a year
- 50 million data points
- Over 350 metrics
How can we support you?
Get in touch
Contact the GSMA Intelligence support team for help with your account, subscriptions, or access to reports and insights.
Newsletter
Subscribe to the GSMA Intelligence newsletter for the latest industry news and insights, delivered to your inbox.
