Pay TV: shifting consumer behaviour is spurring competition and service innovation
This report is available to those subscribed to the Fixed, TV and Convergence module.
Pay-TV markets are undergoing significant transformation, driven by shifting consumer behaviour and advancements in enabling technologies. Against this backdrop, understanding the evolution of consumer behaviour is key for companies looking to formulate or adjust their commercial strategies and plans for video services.
Drawing upon our consumer survey covering eight major countries worldwide (China, France, Germany, Italy, Japan, South Korea, the UK and the US) we uncover some of the consumer trends shaping the pay-TV market. For example, one key trend is the rise of cord cutting, with 48% of leavers citing cost of the service as the top reason. Another important development is that the share of subscribers to online TV services who hold three or more services has reached 40%, suggesting that growth may slow down in the future. Additionally, 46% of mobile subscribers already have or are interested in adding video streaming services to their mobile subscriptions, representing an opportunity for bundling.
We also present several case studies of operators innovating their TV propositions.
Related research
Telia Sweden: A pay-TV consumer strategy centred on fibre/TV convergence to support revenue growth
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition explores Telia Sweden’s pay-TV consumer strategy, which is centred on digital convergence, simplification and innovation, with a focus on fibre, mobile and TV.
Movistar Colombia: Fibre leadership and a convergent customer base are driving TV market share up
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition looks at how Movistar Colombia is increasing its TV market share through fibre leadership, which is part of its strategy to promote inclusive connectivity.
Eir: Capitalising on extensive fibre coverage and high-speed fixed broadband service to steadily gain TV market share
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition explores Eir’s strategy to gain TV market share by building on Ireland’s most advanced telecommunications infrastructure.
Authors
How to access this report
Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.
Enquire about subscriptionContact our research team
Get in touch with us to find out more about our research topics and analysis.
Contact our research teamMedia
To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.
Learn moreRelated research
Telia Sweden: A pay-TV consumer strategy centred on fibre/TV convergence to support revenue growth
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition explores Telia Sweden’s pay-TV consumer strategy, which is centred on digital convergence, simplification and innovation, with a focus on fibre, mobile and TV.
Movistar Colombia: Fibre leadership and a convergent customer base are driving TV market share up
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition looks at how Movistar Colombia is increasing its TV market share through fibre leadership, which is part of its strategy to promote inclusive connectivity.
Eir: Capitalising on extensive fibre coverage and high-speed fixed broadband service to steadily gain TV market share
Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. This edition explores Eir’s strategy to gain TV market share by building on Ireland’s most advanced telecommunications infrastructure.
- 200 reports a year
- 50 million data points
- Over 350 metrics