Network automation revisited: the 5G priority
This Report is locked

This report is available to those subscribed to the Mobile Operators and Networks module.

Learn more about our packages

In 2019, as 5G networks were just beginning to move from trials to commercial launches, we looked at how momentum for AI services and solutions was building across the industry in a wide-ranging analysis. A major part of the story was the use of automation technologies to streamline network operations as well as service delivery. Today, 5G is a commercial reality worldwide. As a result, we now have a better understanding of how the 5G ecosystem and 5G services will develop, along with the costs involved in developing them. To this end, it is worth revisiting how 5G and automation are linked today and how they will be connected in the future.

Authors

How to access this report

Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.

Enquire about subscription

Contact our research team

Get in touch with us to find out more about our research topics and analysis.

Contact our research team

Media

To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.

Learn more

Related research

The Mobile Economy Asia Pacific 2025

Mobile networks and connectivity
Mobile Operators and Networks

Mobile connectivity supports efforts to develop modern, inclusive and sustainable digital nations in Asia Pacific, facilitating the increasing integration of transformative technologies such as AI into daily activities for individuals and businesses. In 2024, the mobile sector accounted for 5.6% of GDP in Asia Pacific, contributing $950 billion in value. This is expected to rise to $1.4 trillion by 2030, equivalent to 6.6% of GDP, as the impacts of 5G technology become more widespread across local economies. To fully unlock this potential, fostering digital trust and ensuring the sustainability of the industry have become key priorities for stakeholders across the region's digital ecosystem. This means driving 5G monetisation, addressing the scam economy and mitigating cybersecurity threats, alongside bridging investment gaps, balancing innovation with regulations and implementing effective spectrum policies.

This report is locked

Telco AI: State of the Market, Q2 2025

Artificial intelligence (AI)
Mobile Operators and Networks

If 2024 was about establishing the strategic rationale for AI, 2025 is about assessing progress. To this end, GSMA Intelligence has evolved this research series to establish a baseline that can be tracked over time for the industry, its supply chain and partnership ecosystem. As well as recent developments from the telco AI space and the Telco AI tracker, this edition provides a deep dive of AI at the edge, looking at the strategic value of different AI inference options.

This report is locked

The mobile churn challenge: where loyalty is lowest and four recommendations for operators

Mobile networks and connectivity
Digital consumer services
Digital Consumer

The latest consumer survey by GSMA Intelligence reveals that around one in seven mobile users changed their service provider over the previous 12 months. The main reasons for churn have stayed largely unchanged over the last five years, at the aggregate level, with value for money by far the top reason. However, variations exist between consumer segments in terms of the degree of churn and the drivers.

This report is locked
Full access
Get full access to our research now, get in touch with us to find out more about our research topics and analysis
  • 200 reports a year
  • 50 million data points
  • Over 350 metrics