IoT professional services: The backbone of digital transformation
This report is available to those subscribed to the IoT & Enterprise module.
IoT professional services is essential for businesses looking to optimise their IoT deployments and strategies. It consistently accounts for more than a quarter of global IoT revenue and serves as a foundation for digital transformation projects. As a result, the IoT professional services market is made up of a handful of multinational groups, such as Accenture and Tata Consulting Group, that are in turn supported by many technical and vertical specialists. Operators are also keen to compete, banking on their ability to pair professional services with connectivity to drive a wider conversation with target customers. However, past experience has shown that operators lack the scale to compete directly with the likes of Accenture. Instead, the opportunity for operators lies in the provision of IoT professional services to small and medium-sized enterprises to lay a foundation for future IoT contract upgrades.
Related research
The telco culture pivot: adapting sales strategies to win in the enterprise
Business challenges, technology priorities and buying behaviour vary significantly by industry, customer size, technology maturity and geography. Operators should more finely segment and prioritise specific customer segments and tailor go-to-market strategies and value propositions accordingly.
10 years of LoRaWAN: The Things Conference 2025 signals a new phase for a converged IoT future
The Things Conference 2025 recently concluded in Amsterdam, marking a milestone for the global LoRaWAN and broader IoT community. Coinciding with the 10-year mark since the creation of The Things Industries and the founding of the LoRa Alliance, the conference offered reflections on a decade of IoT evolution. Discussions also highlighted the emerging edge AI opportunity and the impact of the EU Cyber Resilience Act for the wider IoT ecosystem.
The rise of digital industries in ASEAN: accelerating enterprise transformation through AI and mobile
The digital transformation of vertical sectors is accelerating across the Association of Southeast Asian Nations (ASEAN). GSMA Intelligence surveyed more than 580 enterprises across 10 sectors in five ASEAN countries to gain insight into their digital transformation.
Authors
How to access this report
Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.
Enquire about subscriptionContact our research team
Get in touch with us to find out more about our research topics and analysis.
Contact our research teamMedia
To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.
Learn moreRelated research
The telco culture pivot: adapting sales strategies to win in the enterprise
Business challenges, technology priorities and buying behaviour vary significantly by industry, customer size, technology maturity and geography. Operators should more finely segment and prioritise specific customer segments and tailor go-to-market strategies and value propositions accordingly.
10 years of LoRaWAN: The Things Conference 2025 signals a new phase for a converged IoT future
The Things Conference 2025 recently concluded in Amsterdam, marking a milestone for the global LoRaWAN and broader IoT community. Coinciding with the 10-year mark since the creation of The Things Industries and the founding of the LoRa Alliance, the conference offered reflections on a decade of IoT evolution. Discussions also highlighted the emerging edge AI opportunity and the impact of the EU Cyber Resilience Act for the wider IoT ecosystem.
The rise of digital industries in ASEAN: accelerating enterprise transformation through AI and mobile
The digital transformation of vertical sectors is accelerating across the Association of Southeast Asian Nations (ASEAN). GSMA Intelligence surveyed more than 580 enterprises across 10 sectors in five ASEAN countries to gain insight into their digital transformation.
- 200 reports a year
- 50 million data points
- Over 350 metrics