Covid-19 impact: digital divide exposed further in emerging markets
This report is available to those subscribed to the Mobile Operators and Networks module.
The Covid-19 pandemic and resulting widespread shift in working patterns and increased demand for home entertainment have thrust communications and the resiliency of telecoms networks to the fore. In recognition of the vast number of people and organisations that drive or depend on such networks, our latest series of Insight Spotlights examines the implications of Covid-19 across the telecoms, media and technology sector. In this analysis, we focus on the impact on the telecoms sector in emerging markets. We investigate the role mobile plays in keeping people connected in these markets, the factors feeding into revenue downturns, and how network buildouts and entertainment services are likely to be affected as lockdowns continue.
Related research
Design matters: how interoperability models impact financial inclusion and competition
This report evaluates the impact of mobile money interoperability on adoption, usage and competition. With interoperability now present in more than 90 markets, the study moves beyond binary classifications to assess how different policy models – market-led, regulator-led and voluntary – affect outcomes.
Promoting DFS adoption among underserved market segments
This report explores how digital financial services (DFS) are reshaping access to finance in low- and middle-income countries, particularly for underserved individuals and nano, micro and small enterprises. Despite significant progress – driven by innovations such as mobile money – 1.4 billion people remain unbanked, with women, rural communities and less educated groups most affected.
MVNOs in Focus: the state of the market and trends shaping growth
The number of MVNOs worldwide has grown by more than 60% over the past decade. This report looks at the shape of the MVNO market today and the next phase of growth.
Authors
How to access this report
Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.
Enquire about subscriptionContact our research team
Get in touch with us to find out more about our research topics and analysis.
Contact our research teamMedia
To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.
Learn moreRelated research
Design matters: how interoperability models impact financial inclusion and competition
This report evaluates the impact of mobile money interoperability on adoption, usage and competition. With interoperability now present in more than 90 markets, the study moves beyond binary classifications to assess how different policy models – market-led, regulator-led and voluntary – affect outcomes.
Promoting DFS adoption among underserved market segments
This report explores how digital financial services (DFS) are reshaping access to finance in low- and middle-income countries, particularly for underserved individuals and nano, micro and small enterprises. Despite significant progress – driven by innovations such as mobile money – 1.4 billion people remain unbanked, with women, rural communities and less educated groups most affected.
MVNOs in Focus: the state of the market and trends shaping growth
The number of MVNOs worldwide has grown by more than 60% over the past decade. This report looks at the shape of the MVNO market today and the next phase of growth.
- 200 reports a year
- 50 million data points
- Over 350 metrics