Covid-19 impact: digital divide exposed further in emerging markets

The Covid-19 pandemic and resulting widespread shift in working patterns and increased demand for home entertainment have thrust communications and the resiliency of telecoms networks to the fore. In recognition of the vast number of people and organisations that drive or depend on such networks, our latest series of Insight Spotlights examines the implications of Covid-19 across the telecoms, media and technology sector. In this analysis, we focus on the impact on the telecoms sector in emerging markets. We investigate the role mobile plays in keeping people connected in these markets, the factors feeding into revenue downturns, and how network buildouts and entertainment services are likely to be affected as lockdowns continue.