Traditional ARPU distorting consumer mobile spending trends - Individuals spending twice as much on mobile services as reported

Standard
●
Traditional ARPU distorting consumer mobile spending trends - Individuals spending twice as much on mobile services as reported

Access this insight with a Standard plan. Contact our sales team to get started.

Average revenue per user (ARPU) is traditionally based on mobile connections (ie SIM cards), and on this basis has been in decline in most regions over the last decade. However, when ARPU is considered on a ‘per subscriber’ (ie individual person) basis, our research shows that consumers in more than a third of countries worldwide have actually increased their spending on mobile services over the same period.

Our research found that at $27 in 2011, global subscriber ARPU stands at around twice the level of connections-based ARPU ($14). In the developed world, subscriber ARPU is $55 compared to $36 for connections ARPU; in the developing world the figures stand at $16 and $7, respectively.

Even though subscriber ARPU growth is also showing a negative trend globally, its annual rate of decline was around half that of its connections equivalent during the period 2001-2011. Our data shows that while only ten countries displayed positive growth in connections ARPU in the decade, some 74 countries registered positive gains in subscriber ARPU over the same period.

Average annual ARPU growth, 2001-11
Source: GSMA Intelligence

Report details

Traditional ARPU distorting consumer mobile spending trends - Individuals spending twice as much on mobile services as reported
Pages
11
Format
PDF
Released
FEBRUARY 2013

Related research

SERIES: The Mobile Economy

The Mobile Economy North America 2026

Topic

As 5G standalone and 5G-Advanced mature across North America, mobile connectivity is becoming strategic infrastructure for AI, cloud services, industrial automation and new enterprise applications. Continued investment in mobile networks will be critical to improve productivity, strengthen resilience and maintain the region’s long-term competitiveness. In 2025, mobile technologies and services generated $1.9 trillion in economic value across North America, equivalent to 5.8% of regional GDP.

This insight is locked

Telcos and sovereignty: state of the market

Standard
●
Topics

Sovereignty has moved from being a strategy position on paper to actual deployment plans. Most operators are building selectively at the data and infrastructure layers, where they already have assets. As well as outlining why sovereignty matters now and presenting global and regional landscapes, this research examines telco approaches to sovereignty so far and the priorities ahead for both operators and governments.

This insight is locked

Digital Nations 2026: building trusted digital ecosystems in ASEAN

Topics

Digital trust has become a strategic delivery mechanism for building digital nations. Countries that build confidence in digital infrastructure, services and institutions will be better placed to convert digitalisation into adoption, innovation, investment and socioeconomic impact. To explain how digital trust can be strengthened, this report introduces four interconnected foundations of digital trust. Traditionally viewed as connectivity providers, mobile operators are increasingly contributing to all four trust foundations, making them key enablers of digital trust. 

This insight is locked

Authors

How to access this report

Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.

Enquire about subscription

Contact our research team

Get in touch with us to find out more about our research topics and analysis.

Contact our research team

Media

To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.

Learn more
Full access
Get full access to our research now, get in touch with us to find out more about our research topics and analysis
  • 200 reports a year
  • 50 million data points
  • Over 350 metrics

How can we support you?

Get in touch

Contact the GSMA Intelligence support team for help with your account, subscriptions, or access to reports and insights.

Newsletter

Subscribe to the GSMA Intelligence newsletter for the latest industry news and insights, delivered to your inbox.