The Zoom boom: surge in video conferencing sharpens operator minds
Access this insight with a Premium plan. Contact our sales team to get started.
In the communications industry, one of the most noticeable effects of Covid-19 and the ensuing lockdowns has been the massive increase in video conferencing. Many of us are now spending hours each day in front of screens, both for work and for social activity. Zoom has become the app of choice for millions, overshadowing rival products from larger companies such as Microsoft and Google. Love it or loathe it, video conferencing is here to stay, and presents a range of challenges and opportunities for operators in the new normal.
Report details
The Zoom boom: surge in video conferencing sharpens operator minds
Report details
The Zoom boom: surge in video conferencing sharpens operator minds
Related research
Fixing the middle mile in mobile networks: a multi-technology assessment for the 5G era
To aid operators that are evaluating middle-mile transport solutions, GSMA Intelligence has developed the TCO Calculator, based on research and analysis of existing and emerging middle-mile transport solutions across a number of deployment scenarios around the world. The rapid expansion of 5G networks is driving an unprecedented surge in mobile data consumption, which is placing immense pressure on the middle mile. As a result, operators must diversify their product/solution mix for middle-mile transport.
Net neutrality in Latin America: learnings from global experiences in mobile markets
Different approaches to net neutrality regulation serve as a natural experiment, allowing us to empirically assess real-world impacts. We find no evidence of net neutrality regulations increasing internet content diversity or consumer welfare. The lack of clear evidence on the benefits of regulation combined with unintended negative impacts on operators call for a re-evaluation of existing net neutrality regulations.
Industry Checkpoint: MVNOs, Q2 2026
As the telecoms industry and wider digital ecosystem evolve at an unprecedented rate, regularly assessing major developments and their implications is more important than ever. This edition of the Industry Checkpoint series focuses on the MVNO segment, highlighting how it has changed in the last six months and the implications.
Authors
How to access this report
Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.
Enquire about subscriptionContact our research team
Get in touch with us to find out more about our research topics and analysis.
Contact our research teamMedia
To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.
Learn more- 200 reports a year
- 50 million data points
- Over 350 metrics
How can we support you?
Get in touch
Contact the GSMA Intelligence support team for help with your account, subscriptions, or access to reports and insights.
Newsletter
Subscribe to the GSMA Intelligence newsletter for the latest industry news and insights, delivered to your inbox.
