Modernising quality of service regulations in Sub-Saharan Africa

Enterprises will spend 10% of their revenues on digital transformation through to 2032, which brings new B2B opportunities for technology suppliers, including operators. This report analyses the key findings and implications from a GSMA Intelligence survey, which surveyed 6,342 enterprises across 50 countries and 10 vertical sectors worldwide to gain insight into their digital transformation.

GSMA Intelligence surveyed 6,342 enterprises across 50 countries and 10 vertical sectors worldwide to gain insight into their digital transformation. This dashboard provides full survey data in a consistent and structured way – a valuable asset for technology suppliers looking to focus on specific vertical sectors, countries or customer size and for end users of digital transformation technologies, who can assess how they compare with their peers across multiple areas.

Business messaging remains a cornerstone of the mobile ecosystem, even as it transforms. Operators and their partners have an opportunity to shape an integrated, rich and trusted messaging environment that meets modern user and enterprise expectations. Broad reach, robust security and seamless user experience will be pivotal to messaging’s success over the next five years and beyond. This report outlines the industry outlook for innovation and disruption in business messaging, and highlights the strategic imperatives for mobile operators.