Fixed-mobile service convergence: the good, the bad and the promise
Access this insight with a Premium plan. Contact our sales team to get started.
Report details
Fixed-mobile service convergence: the good, the bad and the promise
Fixed-mobile convergence is one of the most widely discussed themes in the telco industry. According to GSMA Intelligence data, more than half of mobile operators worldwide have fixed operations (broadband and voice) and many also have pay-TV operations. However, owning mobile and fixed operations doesn’t automatically translate into convergence. In most cases, these are still run as separate businesses, with distinct business units.
There are three main types of fixed-mobile convergence: operations, network and service convergence. Only a few operators are truly converged at all three levels; examples include Telefónica in Spain, Orange in France, KPN in the Netherlands and Vodafone in some of its markets.
This reports looks at fixed-mobile service convergence (FMC) from several angles: the lessons learnt so far in pioneer markets (France, Spain and Portugal), the lifecycle of FMC, and its impact on operators and markets. Europe leads on FMC, aided by in-market consolidation and cross-sector M&A over the last few years. Looking forward, the report examines the role of content in future quad play propositions in the context of cord cutting and the unprecedented growth in the cost of producing content. Finally, the analysis considers the role of mobile in the future of FMC.
Report details
Fixed-mobile service convergence: the good, the bad and the promise
Related research
Fixed broadband: the new market trends and commercial strategies shaping competition and service adoption
This report examines the major shifts reshaping fixed broadband, combining market analysis with a detailed review of operator propositions across eight countries. Growth dynamics are evolving, with mature markets approaching saturation and customer loyalty becoming harder to secure. Fibre continues to consolidate its position as the most important access technology, driven by ongoing migration from legacy networks and widening coverage through greenfield deployments. 5G FWA is also gaining traction, particularly where fixed deployment is constrained or too costly, and is increasingly being used for temporary, secondary or back-up connectivity.
Industry Checkpoint: pay TV, Q1 2026
This edition of the Industry Checkpoint series focuses on pay TV, including traditional pay TV and OTT video services, highlighting how the market has changed in the last six months and its implications. The report considers four major developments: M&A activity intensifying throughout the media value chain; Charter turning a corner, providing a glimmer of hope for US cable-TV operators under pressure; a new wave of win–win partnerships emerging in OTT video; and an example of a new business model making inroads in pay-TV distribution.
Industry Checkpoint: fixed broadband and FWA, Q1 2026
This edition of the Industry Checkpoint series focuses on fixed broadband and FWA, highlighting how the market has changed in the last six months and its implications. The report considers four major developments: operators starting to bundle AI with fixed broadband services; a new wave of services and innovation emerging in 5G FWA; mobile evolving from an add-on service to a strategic priority among major US cable operators; and new contract schemes emerging in some developed markets, offering customers long-term fixed pricing.
Authors
How to access this report
Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.
Enquire about subscriptionContact our research team
Get in touch with us to find out more about our research topics and analysis.
Contact our research teamMedia
To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.
Learn moreRelated research
Fixed broadband: the new market trends and commercial strategies shaping competition and service adoption
This report examines the major shifts reshaping fixed broadband, combining market analysis with a detailed review of operator propositions across eight countries. Growth dynamics are evolving, with mature markets approaching saturation and customer loyalty becoming harder to secure. Fibre continues to consolidate its position as the most important access technology, driven by ongoing migration from legacy networks and widening coverage through greenfield deployments. 5G FWA is also gaining traction, particularly where fixed deployment is constrained or too costly, and is increasingly being used for temporary, secondary or back-up connectivity.
Industry Checkpoint: pay TV, Q1 2026
This edition of the Industry Checkpoint series focuses on pay TV, including traditional pay TV and OTT video services, highlighting how the market has changed in the last six months and its implications. The report considers four major developments: M&A activity intensifying throughout the media value chain; Charter turning a corner, providing a glimmer of hope for US cable-TV operators under pressure; a new wave of win–win partnerships emerging in OTT video; and an example of a new business model making inroads in pay-TV distribution.
Industry Checkpoint: fixed broadband and FWA, Q1 2026
This edition of the Industry Checkpoint series focuses on fixed broadband and FWA, highlighting how the market has changed in the last six months and its implications. The report considers four major developments: operators starting to bundle AI with fixed broadband services; a new wave of services and innovation emerging in 5G FWA; mobile evolving from an add-on service to a strategic priority among major US cable operators; and new contract schemes emerging in some developed markets, offering customers long-term fixed pricing.
- 200 reports a year
- 50 million data points
- Over 350 metrics
