Despite the tech paradox, privacy is far from dead

This report is available to those subscribed to the Digital Consumer module.
From connected wearables to in-store facial recognition, a plethora of user data from different sources is fed into AI systems in exchange for convenience and more personalised services. The more data a device gathers, the better the insights. It appears that consumers are willing to accept this trade-off (based on our findings on smart device adoption rates), even against a backdrop of mounting privacy concerns: this is the tech paradox. Despite this apparent contradiction, privacy remains a crucial concern, as confirmed by our Consumer Insights Survey 2019. On top of this, there has been no slowdown on the regulatory front; a wave of new data rules – with a strong focus on AI in particular – is imminent.
Related research
The future of road transportation: benchmarking spectrum and regulatory readiness for connected vehicles
GSMA Intelligence has benchmarked regulatory readiness for connected vehicles across 15 markets, using key indicators such as the presence of V2X policies and spectrum allocation for safety and non-safety ITS applications. The assessment reveals an average index score of 84 and a fragmented landscape with different levels of readiness for connected-vehicles deployment. Despite the promising opportunities, significant challenges remain, including those related to connectivity technologies, spectrum allocation, safety, privacy and security. Addressing these issues will require a number of regulatory frameworks to be developed and refined.
Mobile Investment Gaps: Pacific Islands
By 2030, a significant investment gap will remain in the Pacific Islands unless reform is implemented to unlock investment, improve returns and affordability, and remove the barriers hindering adoption and digital inclusion.
Towards a digital nation: addressing the scam economy in Asia Pacific
The rapid expansion of digital technologies, and mobile connectivity in particular, has profoundly impacted scam techniques and their reach. All individuals with a mobile subscription – approximately 5.8 billion people – are potential targets for scams. Rises in the volume, frequency, sophistication and success rate of scams in recent years are having a significant financial impact on victims and the global economy.
Authors
How to access this report
Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.
Enquire about subscriptionContact our research team
Get in touch with us to find out more about our research topics and analysis.
Contact our research teamMedia
To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.
Learn moreRelated research
The future of road transportation: benchmarking spectrum and regulatory readiness for connected vehicles
GSMA Intelligence has benchmarked regulatory readiness for connected vehicles across 15 markets, using key indicators such as the presence of V2X policies and spectrum allocation for safety and non-safety ITS applications. The assessment reveals an average index score of 84 and a fragmented landscape with different levels of readiness for connected-vehicles deployment. Despite the promising opportunities, significant challenges remain, including those related to connectivity technologies, spectrum allocation, safety, privacy and security. Addressing these issues will require a number of regulatory frameworks to be developed and refined.
Mobile Investment Gaps: Pacific Islands
By 2030, a significant investment gap will remain in the Pacific Islands unless reform is implemented to unlock investment, improve returns and affordability, and remove the barriers hindering adoption and digital inclusion.
Towards a digital nation: addressing the scam economy in Asia Pacific
The rapid expansion of digital technologies, and mobile connectivity in particular, has profoundly impacted scam techniques and their reach. All individuals with a mobile subscription – approximately 5.8 billion people – are potential targets for scams. Rises in the volume, frequency, sophistication and success rate of scams in recent years are having a significant financial impact on victims and the global economy.
- 200 reports a year
- 50 million data points
- Over 350 metrics