Covid-19 impact: consumers tighten belts but go big on home entertainment

Access this insight with a Premium plan. Contact our sales team to get started.
The acceleration of Covid-19 from a virus localised in China to a global pandemic has been exceptionally rapid. Reported cases have now surpassed 1 million, driven by community transmission that has shifted west to Europe and now the US. The effects on national healthcare systems, economic activity and day-to-day living have been profound.
The resulting widespread shift in working patterns and increased demand for home entertainment have thrust communications and the resiliency of telecoms networks to the fore. In recognition of the vast number of people and organisations that drive or depend on such networks, our latest series of Insight Spotlights examines the implications of Covid-19 across the telecoms, media and technology sector.
In this analysis, we focus on how consumer behaviour will change in response to the pandemic, including the smartphones that people buy and the digital entertainment services they use. We also consider how the digital consumer industries will need to adjust and adapt.
Report details
Covid-19 impact: consumers tighten belts but go big on home entertainment
Report details
Covid-19 impact: consumers tighten belts but go big on home entertainment
Related research
MVNOs versus MNOs: seven differences in customer behaviour and their commercial implications
Over the last 10 years, the number of MVNOs around the world has grown by 70%. As the consumer market is a major focus for MVNOs, analysing and comparing the behaviour of MVNO and MNO customers offers insight than can be used to inform business strategies and commercial decisions. This research unveils the biggest differences and their commercial implications.
Telcos and the AI token economy: what could go wrong?
As the market races to evaluate the opportunity of token-focused AI monetisation, perhaps the most important question is around the challenges and risks. Against the backdrop of an evolving and uncertain new market, this piece covers the potential pitfalls that operators need to be aware of.
Services beyond connectivity generate 2 pp of additional revenue growth for major operators
This edition of GSMA Intelligence's Chart of the Month looks at major operators' progress with revenues beyond traditional core telecoms. The GSMA Intelligence Chart of the Month is a visual way of telling an important story in the mobile and broader tech ecosystem. From the shape and size of markets to trends in consumer behaviour, we aim to provide food for thought through informative visuals designed to bring colour and clarity to complex issues facing the industry.
Authors
How to access this report
Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.
Enquire about subscriptionContact our research team
Get in touch with us to find out more about our research topics and analysis.
Contact our research teamMedia
To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.
Learn more- 200 reports a year
- 50 million data points
- Over 350 metrics
How can we support you?
Get in touch
Contact the GSMA Intelligence support team for help with your account, subscriptions, or access to reports and insights.
Newsletter
Subscribe to the GSMA Intelligence newsletter for the latest industry news and insights, delivered to your inbox.
