Consumer barriers to mobile internet adoption in Asia
Please complete the form below or register for a free public account to access this report.
GSMA Intelligence is today publishing a report on consumer barriers to mobile internet adoption in Asia. Produced in collaboration with the GSMA’s Connected Society team, this report focusses on understanding the consumer barriers to digital inclusion in the region.
Digital inclusion – defined here as the expansion of global connectivity and mobile internet adoption – can deliver broad economic and social benefits by bringing communication services to previously unconnected populations. This in turn can help reduce poverty, improve infrastructure and services, and further increase internet access and usage. Unconnected and underserved communities risk falling further behind, widening the digital divide, if barriers to digital inclusion remain unaddressed.
Tackling affordability and digital literacy, and ensuring that locally relevant content and services are available, will be key to connecting the over 2 billion citizens in Asia that are covered by mobile broadband networks but not yet connected. Further collaboration between mobile operators and governments will help extend mobile connectivity and internet services to millions of citizens across the region.
Download the Report
Complete the form below to get instant access to this report. For easier access in the future, you can register for a free account here.
Related research
Design matters: how interoperability models impact financial inclusion and competition
This report evaluates the impact of mobile money interoperability on adoption, usage and competition. With interoperability now present in more than 90 markets, the study moves beyond binary classifications to assess how different policy models – market-led, regulator-led and voluntary – affect outcomes.
Promoting DFS adoption among underserved market segments
This report explores how digital financial services (DFS) are reshaping access to finance in low- and middle-income countries, particularly for underserved individuals and nano, micro and small enterprises. Despite significant progress – driven by innovations such as mobile money – 1.4 billion people remain unbanked, with women, rural communities and less educated groups most affected.
5G in Africa 2025: market status, trends and outlook
5G momentum continues to build in Africa. As of September 2025, 53 operators in 29 markets across the region had launched commercial 5G mobile services, while 25 African operators have launched 5G fixed wireless access commercial services. To capitalise on the promise of 5G, operators require enabling policy environments. This report highlights key policy imperatives to drive the development of 5G in Africa.
Authors
How to access this report
Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.
Enquire about subscriptionContact our research team
Get in touch with us to find out more about our research topics and analysis.
Contact our research teamMedia
To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.
Learn moreRelated research
Design matters: how interoperability models impact financial inclusion and competition
This report evaluates the impact of mobile money interoperability on adoption, usage and competition. With interoperability now present in more than 90 markets, the study moves beyond binary classifications to assess how different policy models – market-led, regulator-led and voluntary – affect outcomes.
Promoting DFS adoption among underserved market segments
This report explores how digital financial services (DFS) are reshaping access to finance in low- and middle-income countries, particularly for underserved individuals and nano, micro and small enterprises. Despite significant progress – driven by innovations such as mobile money – 1.4 billion people remain unbanked, with women, rural communities and less educated groups most affected.
5G in Africa 2025: market status, trends and outlook
5G momentum continues to build in Africa. As of September 2025, 53 operators in 29 markets across the region had launched commercial 5G mobile services, while 25 African operators have launched 5G fixed wireless access commercial services. To capitalise on the promise of 5G, operators require enabling policy environments. This report highlights key policy imperatives to drive the development of 5G in Africa.
- 200 reports a year
- 50 million data points
- Over 350 metrics