Consumer 5G: what consumers want, where they want it, and how it impacts churn

Over the last 10 years, the number of MVNOs around the world has grown by 70%. As the consumer market is a major focus for MVNOs, analysing and comparing the behaviour of MVNO and MNO customers offers insight than can be used to inform business strategies and commercial decisions. This research unveils the biggest differences and their commercial implications.

As the market races to evaluate the opportunity of token-focused AI monetisation, perhaps the most important question is around the challenges and risks. Against the backdrop of an evolving and uncertain new market, this piece covers the potential pitfalls that operators need to be aware of.

This white paper, using evidence from a GSMA Intelligence survey of operators in Asia Pacific, explains why traditional perimeter-based security is no longer enough and what operators need to do to build a more resilient, architecture-led approach. It covers how AI is changing the threat landscape; why expanding attack surfaces require stronger governance; and how native security, depth defence, dual security operation centre (SOC) operations and AI-enabled tools can help operators protect critical networks.