Connectivity Gaps in Latin America

B2B has emerged as a strategic growth area for operators and the wider tech/digital ecosystem. As the digital transformation of vertical sectors accelerates, gaining insights directly from enterprises is key. GSMA Intelligence surveyed more than 500 enterprises from 10 vertical sectors across the US and Canada to gain insight into their digital transformation. The research focused on strategic objectives, investment plans, use of technology, deployment challenges, supplier decisions, tech sovereignty, and policy and regulation.

By the end of 2025, the number of people using mobile internet increased to 4.8 billion people (59% of the global population). However, around 3.4 billion people still do not use mobile internet, and significant digital divides persist. As advancements in technologies such as AI accelerate the pace of digitalisation, it is more critical than ever to ensure no one is left behind. The State of Mobile Internet Connectivity 2026 provides the mobile industry and other stakeholders with a comprehensive overview of the trends in global connectivity, as well as insights on key barriers to mobile internet adoption and to further use of mobile internet among existing users.

Digital trust has become a strategic delivery mechanism for building digital nations. Countries that build confidence in digital infrastructure, services and institutions will be better placed to convert digitalisation into adoption, innovation, investment and socioeconomic impact. To explain how digital trust can be strengthened, this report introduces four interconnected foundations of digital trust. Traditionally viewed as connectivity providers, mobile operators are increasingly contributing to all four trust foundations, making them key enablers of digital trust.